Technical Systems Business Analyst

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Technical Business Analyst serves as a vital link between Digital Technology teams and business stakeholders, ensuring that business needs are accurately translated into effective technical solutions. This role involves guiding moderately complex technology initiatives, with a strong emphasis on delivering impactful business outcomes and exceptional user experiences. The ideal candidate will have the capability to contribute to and drive mid-scale digital programs from concept to execution. Working closely with business partners, the Technical Business Analyst is responsible for gathering, analyzing, and clearly communicating requirements to ensure that digital solutions align with strategic goals and meet the expectations of end users.

Key Responsibilities:

• Translate functional needs into actionable business requirements, ensuring clear communication across stakeholders, delivery teams, and relevant Digital functions to support strategic initiatives.
• Lead the elicitation, analysis, documentation, and validation of user requirements, enabling the development of solutions that align with BMS’s mission to transform patients’ lives through science.
• Foster strong partnerships with business stakeholders and cross-functional project teams, serving as a liaison between business units and technical delivery teams to ensure alignment and shared understanding.
• Develop and maintain business process models, conceptual data models, and system requirement artifacts to support solution design and enterprise architecture standards.
• Establish and manage a baseline of requirements, ensuring traceability throughout the project lifecycle and alignment with regulatory, compliance, and quality standards.
• Contribute to solution design discussions, ensuring that proposed designs meet business needs and deliver value to internal and external stakeholders.
• Define and communicate the approach for requirements management and change control, supporting transparency and agility throughout the project lifecycle.
• Support project planning activities, including input into work breakdown structures, timelines, and resource planning to ensure successful delivery.
• Manage evolving requirements, partnering with Project Managers to assess scope impacts and mitigate risks associated with changes.
• Identify and escalate requirement-related risks, ensuring timely resolution and alignment with project objectives.
• Collaborate with functional stakeholders and Digital teams to ensure successful execution of business cases and realization of expected benefits.
• Evaluate solution options, contributing to business case development and recommending optimal approaches based on feasibility, impact, and alignment with BMS’s digital strategy.
• Maintain awareness of existing platforms and technologies, promoting adoption, enhancement opportunities, and alignment with industry trends and innovation.

Required Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related technical field.
• 5 years' experience in project level business analysis using standard requirements business analysis techniques including brainstorming, interviewing, requirements sessions, activity diagrams, process modeling, conceptual data modeling, use case and wireframes desired
• 3-5 years' experience in program level business analysis leadership
• Demonstrates the ability to effectively prepare and maintain the following documents / tools:
  • Business Process
  • Process Flow Analysis
  • Experience working with developers
  • Experience with Cloud Solutions and/or RDBS
  • Basic competence in at least one programming language
  • Requirements Definition
  • Data Models
  • Detailed Functional Design
  • Executive Summaries
• Good Project Management skills with knowledge on Agile principles.
• Experience collaborating with and managing cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.
• Strong analytical skills with demonstrated experience understanding business requirements, technical concepts and business processes.
• Strong knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.
• Strong stakeholder management, facilitation, influencing and negotiation skills.
• Strong working knowledge on MS Tools - Project, Word, PowerPoint, Excel.
• Excellent communication skills in both written & verbal English (and have worked in a global/multicultural environment).

Desired Skills:

• Experience with laboratory information management systems (LIMS) or bioinformatics platforms.
• Familiarity with regulatory standards for medical software (GMP, GxP, FDA, IEC 62304).
• Experience in test-driven development and continuous integration.
• Background in data science or statistical analysis using R or similar tools is a plus.
• Experience with cloud platforms (Azure, AWS) and DevOps tools is preferred.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.