People Experience Partner Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are seeking a People Experience Partner (PXP) Lead. This role requires a talented and experienced HR professional with a proven track record of pivoting between driving strategic talent initiatives and tactical day-to-day escalations.

Key Responsibilities

• Lead and manage PXP team members in a designated region to deliver exceptional employee experience.
• Strategically drive continuous process improvement initiatives to optimize HR service delivery and employee experience.
• Partner with Senior Operations Team and Site Leaders to develop and drive plans that optimize talent, structure, process and culture.
• Partner with managers to effectively address performance gaps
• Collaborate across functions and service lines to deliver a consistent & positive One JLL experience for team members.
• Operate as an objective and trusted advisor; provide appropriate coaching to elevate the leadership team collectively and individually.
• Collaborate with Employee Relations to manage complex employee matters and be the conduit to the business to reduce risk.
• Navigate ambiguity to drive results
• Lead and coordinate talent management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning, across the business and within respective HR teams.
• Drive a culture of inclusion and belonging where every voice is heard.
• Partner with HR COE’s to create and deliver best-in-class HR resources, processes and experiences.
• Identify critical roles; assess bench strength; develop meaningful succession plans – within the HR team and the business.

Skills & Competencies

Leadership

• Drive growth by leading teams to deliver exceptional employee experience
• Develop influential relationships within business & HR
• Reputation for integrity, ownership & accountability
• Passion for developing high performing teams through exceptional culture

Problem Solving

• Excellent organizational skills with starter-finisher mentality
• Ability to analyze and use data to inform decisions and tell convincing narratives
• Adept at managing multiple priorities/projects simultaneously

Interpersonal Skills

• Build robust relationships with high emotional intelligence
• Exceptional communication and influence skills
• Ability to adjust communication styles to stakeholders
• Trusted HR expert with meaningful relationships

Business Expertise

• Experience delivering HR activities in complex organizations
• Skilled in utilizing data & technology to drive business performance

Stakeholder Management

• Build positive relationship with stakeholders to enhance partnership
• Address stakeholder concerns proactively to minimize conflict and potential risk
• Foster collaboration and information sharing

Experience Requirements

• 5-10 years of progressive Human Resources experience
• Established leadership experience in matrix work environments
• Demonstrated results implementing strategic HR initiatives

Office & Travel Requirements

• Role is hybrid with regular presence at local client locations
• Travel to client sites in designated region one week per month (or equivalent) to visit all shifts and sites in cluster areas.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.