Community Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that reinvent media activation, and create influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfillment go hand in hand.

Reporting to our Social Content Director, we've got an exciting opportunity for a Community Manager / Social Content Publisher to join our Emmy Award-winning Creative Social team, working with one of our partners - a prestigious entertainment streamer.

You will also work with brand partners to address sensitive or controversial topics, follow established protocols for content publication, moderation, make recommendations to processes, tactics, and maintain quality assurance.

This is a hybrid role based in our LA office. The expected salary range for this position is between $55,000 — 75,000 USD, annually and is based on experience.

Responsibilities:

• Prepare a large volume of content for publishing in social media publishing platforms and publish each post in real-time through social platforms.
• Maintain a rigorous posting schedule across up to 10 social media platforms
• Oversee the quality control of every post before it goes live.
• Manage workflows simultaneously and get ahead of any shifts in timelines or scheduling.
• Report feedback from users and escalating any issues promptly.
• Capture important data, trends, sentiments and reactions to content messaging formats across all communities.
• Maintain thoughtfulness around content publishing across file types and platforms.
• Evaluate content against business criteria and flag any potential risks.

• 3+ years experience in community management on behalf of a brand.
• 3+ years of experience posting a high volume of content across channels and platforms such as X, YouTube, Giphy, Instagram, TikTok and Facebook.
• You'll have a deep passion for entertainment and entertainment fandoms
• You'll be great at scrutinizing work and picking up on errors before it goes live.
• You'll understand mainstream social media audiences and pop culture globally.
• Somebody who is creative and open to join team brainstorms, utilizing their community knowledge to build content ideas.
• Must be a team player, and be able to wear different hats.

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰Reward: You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.

🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development with Jellyfish Learn.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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