Communications Experience Lead

Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 33 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans).  With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs—many of whom have been historically underserved by the healthcare system.  Our mission: To improve the health, happiness, and dignity of senior living residents. 

Summary

We’re looking for a strategic and hands-on Communications Experience Lead to drive our internal messaging efforts across platforms, audiences, and initiatives. This role will serve as the product owner for Curana’s internal communications infrastructure—including our company intranet and engagement platforms—and will partner closely with leadership, HR, Transformation, and clinical teams to ensure clarity, consistency, and alignment in all internal messaging.  You’ll help shape the voice of Curana’s internal communications, support change management efforts, and enable leaders to communicate effectively across the organization. You’ll work cross-functionally (not managing a team initially) and may guide contractors or dotted-line contributors. 

Essential Duties & Responsibilities

• Own and evolve Curana’s internal communications platforms (microsite, SharePoint, Viva Engage, etc.), ensuring they are intuitive, engaging, and aligned with organizational priorities. 

• Develop and execute messaging strategies for key initiatives, including system rollouts, organizational changes, and leadership communications. 

• Tailor messaging for distinct audiences—providers, internal leaders, and associates—with a strong understanding of their unique needs. 

• Draft and edit communications directly, while also coaching others to improve their messaging and leverage tools like Copilot. 

• Collaborate with HR, IT, and executive leadership to align on channel strategy and delivery mechanisms. 

• Define and uphold standards for message discipline, clarity, and tone. 

• Partner with the Chief People Officer and other stakeholders to shape Curana’s internal voice and storytelling approach. 

• Support town halls, leadership cascades, and other enterprise-wide communications efforts. 

Qualifications

• 7+ years of experience in internal communications, employee engagement, or change management. 

• Proven ability to lead cross-functional initiatives and influence without direct authority. 

• Strong writing, editing, and storytelling skills. 

• Product management mindset and experience designing a cohesive communications experience across internal communications platforms and company intranet systems (e.g., SharePoint, Viva Engage, microsites). 

• Experience tailoring messaging across diverse audiences and platforms, especially in healthcare settings. 

• Strategic thinker with a bias for execution and continuous improvement. 

• Comfortable working in a fast-paced, high-growth environment. 

We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.