Business Process Analyst 4

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description:

This role will focus on understanding End to End to End Supply Chain planning processes to bridge business needs with technical solutions, proactively working with the various functions to determine areas of opportunity for business process gaps and improvement opportunities. This role will closely work with IT and Planning team to implement planning solutions, through support training and deployment needs. The ideal candidate should have solid supply chain planning knowledge, proficiency in planning software implementation cycle with excellent problem-solving skills.

Key Responsibilities:

• Work with supply chain operations and planning business teams to understand and collect their pain points and use cases.

• Co-ordinate with cross functional groups to ensure End to End view and design is covered in business process architect.

• Define comprehensive business requirements with key supply chain planning principles, make the right business case for applications, or features that support our operations

• Identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility 

• Partner with IT to enable new capabilities throughout the project lifecycles, run and manage smaller enhancement projects as business project manager

• Create project related documents including Business Process Flow, User Requirement Documents, User Acceptance Test Cases, and training related documents

• Facilitate UAT, user training and change management.

• Investigate and identify system issues and gaps, working closely with IT and business users to resolve issues and implement potential resolutions.

• Support Supply chain planning and operations related key metrics and data analysis

• Ability to work collaboratively and independently in a fast-paced environment and juggle competing priorities where there is ambiguity and multi-tasking

Requirements:

• BA/BS or MS in technical or Supply Chain relevant fields

• 7+ years of relevant experience in a business system analyst role in supply chain or manufacturing domain.

• Strong understanding of supply chain planning processes, manufacturing processes, manufacturing BOM, Routing and capacity.

• Expertise in Advanced Planning System (Kinaxis, SAP APO, O9, JDA etc), SAP/Agile

• Business Process analysis skills with good understanding of reporting, analytics

• Familiarity with IT system project life cycle

• Ability to apply critical thinking and distill relevant information for the right audience

• Outstanding research, analytical and problem-solving skills

• Excellent written and verbal communication skills with the ability to facilitate meetings

• Experience in medical industry is preferred

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.