Staff Interaction Designer - job 1 of 2

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Overview:

As a Staff Interaction Design (IxD) for da Vinci Multiport Systems, your role will be pivotal in designing seamless and intuitive experiences that unify physical interactions with connected digital platforms. This role is central to ensuring every interaction across all da Vinci Multiport Systems and digital touchpoints enhances users’ lives, offering consumer-grade simplicity, speed, and clarity.

You will lead workshops and collaborate closely with product managers, clinical development engineers, front-end and back-end developers, and the broader UX design team to not only assemble existing elements into cohesive experiences but also innovate entirely new interaction paradigms. This role demands high emotional intelligence (EQ) and analytical intelligence (IQ), requiring both meticulous pixel-level attention and strategic business design thinking. You must clearly articulate the user experience vision through detailed roadmaps and compelling conceptual NorthStar's, rallying cross-functional teams around shared goals and executing the design vision effectively.

Roles & Responsibilities:

Strategic Interaction Design

• Drive the design vision to unify physical and digital user experiences, creating seamless, consumer-like interactions across da Vinci Multiport Systems.
• Ensure interfaces and interactions are simple to use, quick to respond, and clearly structured to enhance user productivity and satisfaction.

User Research & Insights

• Conduct user research, including interviews, observations, and usability testing, to deeply understand the needs, behaviors, and pain points of target users.
• Develop detailed user personas and scenarios to inform interaction design strategies and solutions.

Design & Prototyping

• Create comprehensive wireframes, mockups, and interactive prototypes that effectively communicate design solutions.
• Collaborate closely with engineering teams to drill deep into technical considerations, ensuring content flows efficiently and instantly.
• Incorporate principles of clarity, consistency, and error prevention to ensure robust user experiences.

Cross-Functional Collaboration

• Facilitate dynamic and effective workshops involving product managers, clinical development engineers, software developers, and UX team members.
• Act as a connector, advocate, and support for integrated, cohesive user experiences, bridging multiple teams and workflows.

Standards & Best Practices

• Remain at the forefront of design trends, best practices, tools, and technologies to continuously elevate interaction design standards.
• Champion accessible and inclusive designs that serve diverse user needs.

Essential Qualifications:

• Minimum of 10-15 years in design or UX-focused roles, with substantial experience leading interaction design strategies for complex products.
• Bachelor’s degree in Product Design, Human-Computer Interaction, or related field (or equivalent practical experience).
• Demonstrated ability to deeply engage with technical teams, driving clear communication and collaboration across front-end, back-end, and hardware engineering disciplines.
• Proven experience conducting impactful workshops and driving cross-functional alignment on UX strategies and designs.
• Exceptional verbal and written communication skills, including the ability to effectively present to senior management.
• A deep passion for crafting user-centric solutions that significantly enhance product usability and satisfaction.

Portfolio required for application.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.