Sales Manager - Enterprise Connect & ICMI Expo

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses.

This role is based out of our Chicago, IL office. 

Join Informa Connect Tech Events as a Sales Manager representing our prestigious Enterprise Connect and ICMI Contact Center Expo brands. This role is perfect for sales professionals looking to advance their careers in the enterprise communications and contact center markets.

About Our Events

Enterprise Connect 2026 (March 2026)

• Moving to Caesars Forum in Las Vegas after 20+ years in Orlando
• Features elevated conference content and curated networking experiences
• Connects enterprise IT leaders with cutting-edge solutions from industry-leading providers

ICMI Contact Center Expo (October 2025)

• Combines practitioner-led case studies, exclusive tours, and comprehensive training
• Provides actionable strategies for contact center professionals
• Creates authentic connections in a genuine community atmosphere

The Role

The Sales Manager will:

• Sell exhibit space, sponsorships, and digital marketing products across both events
• Manage an assigned US territory
• Elevate client conversations with comprehensive marketing packages
• Balance account management with new business development

Who We're Looking For

• A motivated team player passionate about enterprise communications trends
• Proven sales performer with relationship-building expertise
• Strategic thinker with a hunter's mentality
• Someone ready to contribute immediately to high-profile brands

Key Responsibilities

• Develop and manage territory for maximum sales success
• Utilize Salesforce.com for efficient pipeline management
• Create compelling proposals that meet client objectives
• Build relationships through calls, meetings, and industry events
• Consistently exceed sales goals

Join our passionate team at Informa Connect and help grow a community positioned for exceptional success in 2025/2026 and beyond.

• Proven sales experience (3-5 years) managing territory, acquiring new business, and handling existing accounts.
• BA/BS degree or equivalent required.
• Strong work ethic with a desire to succeed and a competitive spirit.
• Proven sales process expertise including prospecting, pipeline building, proposals, negotiations, and presentations to decision-makers.
• Exemplary customer service with a focus on honesty and integrity.
• Excellent communication skills (written and verbal) for teamwork.
• Proficiency in Salesforce.com (or similar CRM) and Microsoft Office (particularly PowerPoint and Outlook).
• Prior B2B media/event sales experience (especially technology market and exhibit space).
• Experience with consultative selling for complex accounts.
• Knowledge of tech events and media markets
• Experience partnering with internal experts for content and subject matter.
• Proven success winning business from top technology companies

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $65,000 – $89,000 USD based on experience, plus commissions.

The posting will automatically expire on September 24, 2025.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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