Social Media Specialist

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.  As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment.  

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

The Social Media Specialist plays a key role in shaping our brand’s digital presence and engagement. This role is responsible for creating, curating, and managing content across all social media platforms to strengthen brand awareness, foster community engagement, and support marketing initiatives.

Duties may include but are not limited to the following:

• Create and implement B2B and B2C social media strategies for multiple brands
• Maintain a social media content calendar in line with strategic goals
• Write effective captions and design static graphics for posts
• Maintain and create new social media profiles
• Grow engagement and followers across all platforms
• Prepare social media analytics, KPIs, and review strategies
• Create and edit videos to highlight, recap and promote products and services, training, marketing events and more
• Plans, organizes, and schedules content in an efficient, productive manner

Additional Responsibilities

• Must handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations.
• Must follow all company policies and procedures regarding data privacy and protection and data loss prevention.
• Regular and predictable attendance is required.

• Performs other job-related duties and responsibilities as may be assigned from time to time.

• Bachelor’s degree preferred 
• Demonstrated experience in social media marketing
• Experience with social media management tools such as Hootsuite and AgoraPulse
• Strong familiarity with business manager operations for social media platforms such as Facebook, X (formerly known as Twitter), LinkedIn, Instagram and others
• 4-plus years of social media planning, strategy, and implementation
• Excellent written and oral communication
• Willingness to interview and present on video
• Strong time management skills

Preferred Skill and Experience:

• Strong customer-focused mindset
• Established track record of reliability and good attendance.
• Ability to envision and communicate the big picture in an inspiring way.
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
• Strong communication and cross-functional skills with the ability to engage, listen, and collaborate with internal departments and external stakeholders
• Ability to multitask with a high volume of tasks
• Flexibility to handle rapid and frequent change and interest in taking on new tasks.
• High level of organization skills, attention to detail, and ability to prioritize and time-manage across multiple deadlines.
• Thrive in a fast-paced environment and possess a high level of intellectual curiosity.
• Acts without being told what to do. Brings new ideas to the company.
• Exhibits passion and excitement over work. Has a can-do attitude.

Position Details: This is a full-time, salaried position (40+ hours/week). This is a hybrid position: Temecula, CA and home. 

Pay: The pay range for this position is a minimum of $70,000 to a maximum of $75,000 annually. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.  

Benefits and Perks: IDIQ makes available comprehensive benefits including 100% of base benefits for employees and 50% for dependents (Medical, Dental, Vision). Other benefits offered include paid time off, life insurance, short-term disability, long-term disability, 11 paid holidays, PTO, sick time, 401k program with employer match, pet insurance, telehealth and EAP. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool games, and more.

AAP/EEO Statement:   Identity Intelligence Group, LLC dba IDIQ does not tolerate discrimination or harassment of employees or applicants.  The Company makes employment decisions without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS,  medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law.

Supervisory: No supervisory responsibilities. 

Business Office Environment:  This position operates in a professional office environment. Office environment can vary with noise levels and stress, from low to moderate.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly communicating and conversing with members/stakeholders/management and must be able to exchange accurate information appropriately. The employee frequently is required to remain in a stationary position, occasionally move about; and constantly operate a computer or other office equipment. The employee is regularly required to push, or otherwise move up to 10-30lbs of various equipment.  Applications may include but are not limited to repetitive work operating a computer keyboard, mouse and headphones while primarily maintaining a stationary position and occasionally moving about at an assigned work desk area.

This position is onsite at our Temecula office. 

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