Account Manager, Large (Construction)

About the position

Hover is seeking a driven and consultative Account Manager to join our Construction Sales team. In this role, you will manage and grow a defined book of existing customers in the $10M–$100M revenue range across the construction vertical. The primary focus of this role is to uncover new opportunities, expand share of wallet, and drive cross-sell and upsell motions while maintaining and strengthening long-term relationships. You will serve as a trusted advisor to your accounts, guiding them to adopt Hover’s platform more deeply across their organizations and workflows.

This role requires strong sales acumen, the ability to multi-thread and influence stakeholders, and a track record of driving expansion revenue within a managed customer base.

You will contribute by

• Growing and Expanding Accounts
• Establish and cultivate strong relationships with decision-makers and influencers across your portfolio of accounts. Maintain consistent communication, gain a deep understanding of business priorities, and position yourself as the trusted advisor who connects customer objectives to Hover’s solutions.
• Create and execute strategic account plans focused on revenue growth and share of wallet expansion. Analyze customer data, identify whitespace opportunities, and align internal resources to help accounts adopt new products, workflows, and integrations that advance their business.
• Drive upsell and cross-sell opportunities by mapping business challenges to Hover’s platform capabilities. Build tailored proposals that demonstrate measurable ROI, incentivize expansion, and strengthen long-term alignment with customer goals.

• Driving Customer Outcomes
• Monitor customer usage, adoption, and engagement trends to identify areas of risk or untapped opportunity. Translate insights into clear action plans that increase account health and maximize the value customers derive from Hover.
• Conduct structured business reviews to align on objectives, showcase new features or workflows, and recommend strategies for broader adoption across regions, business units, or service lines.
• Collaborate closely with onboarding, support, and product teams to ensure smooth implementation of new initiatives. Address workflow challenges quickly and position accounts to succeed as they expand their use of the platform.

• Sales Execution and Forecasting
• Build and maintain a growth-oriented pipeline within assigned accounts by balancing retention efforts with proactive expansion opportunities. Consistently advance opportunities through the sales cycle to meet or exceed quota.
• Provide accurate and timely forecasting by tracking opportunity progress, analyzing historical and market data, and maintaining detailed account plans that capture both current state and future growth potential.
• Document all account activities, contact relationships, and deal strategies, ensuring visibility for internal stakeholders and alignment with broader sales goals.

• Cross-Functional Collaboration
• Partner with product, marketing, customer success and sales leadership to execute account strategies and campaigns that support growth objectives. Share field insights that shape messaging, positioning, and enablement.
• Act as the voice of the customer by communicating product requirements, workflow bottlenecks, and feature requests. Provide structured feedback to inform product roadmap and platform improvements.
• Coordinate with technical, enablement, and implementation teams on rollout plans for expanded solutions. Ensure accounts realize value quickly from new workflows, integrations, or product capabilities introduced.

Your background includes

• 4+ years of experience in B2B SaaS or technology sales, construction or related verticals is a plus.
• Proven track record of driving growth within a managed book of business.
• Experience selling into mid-market accounts ($10M–$100M annual revenue) with multi-stakeholder complexity.
• Strong understanding of an enterprise sales cycle, account development, and customer lifecycle management.
• Excellent communication, presentation, and negotiation skills.
• Ability to work cross-functionally with customer success, product, and marketing teams to deliver customer outcomes.
• Goal-oriented and self-motivated with a strong bias toward exceeding quota.
• Proficient in CRM systems and sales enablement tools.
• Bachelor’s degree in business, marketing, or related field (or equivalent experience).
• Willingness to travel up to 30% to meet with customers.

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $127,000 - $157,000 with an OTE of $181,000 - $224,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid