General Manager, Operations - West
Skills
- Operational leadership and market management
- P&L and financial/business acumen
- Strong analytical and data-driven decision-making
- Exceptional written and verbal communication
- Remote team hiring, coaching, and performance management
- Partner and stakeholder relationship management
- Ability to prioritize and execute in fast-paced environments
Responsibilities
- Own market-level performance and quality outcomes across clients, Care Pros, and partners to meet growth and retention targets
- Lead, coach, and develop Client Managers and Care Pro Relationship Managers to build high-performing remote teams
- Partner with onboarding and partner teams to drive partner success and long-term market growth
- Design and refine operational systems and processes to improve service delivery, safety, and scalability
- Use data and KPIs to identify trends, diagnose gaps, and implement continuous improvement strategies
- Manage escalated client service issues to drive retention and resolve high-risk accounts
- Influence financial outcomes by driving topline growth, margin improvements, and operational efficiency
- Collaborate cross-functionally with HQ teams to advocate for market needs and inform strategic decisions
- Operate on Pacific Time business hours and provide occasional evening, weekend, or holiday availability as needed
Education
- Bachelor’s degree or equivalent experience
- Graduate degree (MBA, MPP, MPH or equivalent) preferred
Benefits
- Equity
- 401(k) with up to 4% employer match
- Medical, dental, and vision coverage (including zero-cost plans)
- Employer-paid short-term disability, long-term disability, and life insurance (voluntary additional life available)
- Generous time off program
- Mental health benefits and wellness program
- Employee discount program
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Honor Technology is seeking a results-oriented General Manager, Operations to lead multi-territory market performance, drive client and Care Pro satisfaction, and scale high-quality homecare across Eastern/Central time zones.
Experienced or early-career quality systems professional needed to maintain QMS compliance, perform audits, analyze process data, and support supplier and program quality for Boeing's KC-46 program in Everett, WA.
Lead GDSN and eCommerce product content syndication and operations for CELSIUS, Alani Nu, and Rockstar brands to ensure accurate retailer publications, reporting, and operational execution.
Clayton Homes seeks an organized Office Coordinator in Marion, IL to manage administrative files, support customer interactions, and assist the Home Center team with sales and contractor processes.
Pactiv Evergreen (a Novolex company) is hiring an Inventory Control Analyst in Corsicana to lead inventory accuracy efforts, cycle counts, and discrepancy resolution in a fast-paced manufacturing environment.
Provide key administrative and operational support to the Aftercare team at New England Donor Services, ensuring timely communications, mailings, supply management and travel coordination.
Experienced maintenance coordinator sought to administer CMMS, schedule maintenance work, and manage parts procurement to support reliable plant operations at a mature manufacturing company.
Experienced executive-level administrative professional needed to support senior leadership at Riveron, managing calendars, travel, events, and office operations in a fast-paced consulting environment.
Lead store operations and a high-performing team as an Assistant Manager at Team Honey Badger’s Domino’s in Plymouth, focusing on service, quality, and growth.
Serve as the onsite Freelance Event Specialist in St. Louis, managing event setup, team coordination, and guest experience for Visit.org’s corporate social-impact events.
Centric Brands is hiring a Production Manager in New York to oversee vendor performance, production execution and quality for apparel, accessories and beauty product lines.
Experienced logistics leader needed to manage carrier relationships, analyze metrics, and oversee Ohio branch logistics to support same-day shipping at Uline.
Obran Health is hiring a California-licensed Clinical Coordinator (RN) to remotely coordinate home health services, support field clinicians, and ensure high-quality patient care.
St. Luke’s seeks an experienced perioperative RN to serve as Assistant Nurse Manager in Boise’s high-acuity OR, providing clinical leadership and operational support across multiple specialty service lines.
Honor exists to expand the world's capacity to care.
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
