Overview
Job Title: Customer Order Management & Project Specialist – ISP/MSP/VoIP
Job Type: Full-Time, Contractor
Workplace: 100% Remote (Global, PST Hours)
Schedule: Monday–Friday, 7:00 AM – 4:00 PM PST (occasional weekends)
Compensation: USD $1,300 – $1,500/month DOE (or equivalent local currency)
At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
Our client is a leading California-based technology solutions provider specializing in Internet, Managed IT, VoIP, and Cloud Computing services for business customers across the United States.
We are looking for a highly organized, detail-oriented, and process-driven Customer Order & Provisioning Specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience.
You will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict SLA commitments. This is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery.
The AI interview is mandatory, and those who finish ASAP are more likely to be hired.
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