Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Customer Success Executive (Fort Myers, FL) image - Rise Careers
Job details

Customer Success Executive (Fort Myers, FL)

About Us

Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.

Why Join Our Team

  • Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

  • Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

  • Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

  • World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

About the Role

We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. You will have the opportunity to partner and report to the Chief Medical Officer.

This role will sit remotely in the Fort Myers, FL area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly.

Responsibilities

  • Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource.

  • Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.

  • Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success.

  • Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations.

  • Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.

  • Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences.

  • Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies.

  • Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto.

  • Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing.

Qualifications

Must-Have:

  • A minimum of 5 years of health systems experience.

  • Proven experience in customer success, account management, or project management.

  • Ability to build relationships across an organization, from front-line staff to executives.

  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements.

  • Experience working with cross-functional teams in a fast-paced startup environment.

  • Strong background in project management.

Nice-to-Have:

  • Experience with AI or technology adoption in healthcare.

  • Advanced knowledge of healthcare workflows and compliance standards.

***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.

Hippocratic AI Glassdoor Company Review
4.8 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Hippocratic AI DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Hippocratic AI
Hippocratic AI CEO photo
Munjal Shah
Approve of CEO

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Hippocratic AI logo

What it's like to work at Hippocratic AI

Read Reviews
Similar Jobs
Photo of the Rise User

Lead client adoption and measurable outcomes for Hippocratic AI across Tampa Bay health systems as a Customer Success Executive.

Photo of the Rise User

Experienced Customer Success Manager with translation and localization background needed to own enterprise accounts, accelerate platform adoption, and drive retention and expansion.

Photo of the Rise User

Cardinal Health is hiring an on-site Sr. Specialist to manage the MARCORSYSCOM customer relationship, drive process improvements, and act as the primary liaison between the customer and internal teams.

Photo of the Rise User
Pavago Hybrid No location specified
Posted 5 hours ago

Pavago is looking for a Client Success Manager to lead US-facing B2C ecommerce SEO accounts, drive Shopify-focused performance improvements, and translate data into strategic client recommendations.

Photo of the Rise User
Posted 13 hours ago

Williamson-Dickie Europe, a VF Company, is seeking a remotely-based Account Specialist in Wisconsin to manage order processing and provide excellent customer service.

Photo of the Rise User

HUB International is hiring an Account Manager, Commercial Lines to manage commercial client accounts, coordinate renewals and transactions, and support producers while delivering exceptional client service in San Ramon, CA.

Photo of the Rise User

Lead strategic growth and executive relationships for financial services clients at phData, a top pure-play data and AI consultancy, focusing on the insurance sector.

Photo of the Rise User
Posted 3 hours ago

Manage and coordinate digital campaign operations for RRD, providing logistical, reporting, and client-facing support to drive campaign success.

Photo of the Rise User
Informa Group Plc. Hybrid 275 Grove St, Auburndale, MA 02466, USA
Posted 6 hours ago

Informa TechTarget seeks a detail-oriented Client Services Account Associate to manage NetLine portal campaigns, support client relationships, and deliver actionable performance insights from its Boston office.

Photo of the Rise User
Posted 22 hours ago

Ironclad is hiring a Customer Success Manager to drive adoption and value for large enterprise customers on its AI-powered CLM platform from the San Francisco office.

Photo of the Rise User
Sportradar Hybrid 810 7th Ave, New York, NY 10019, USA
Posted 3 hours ago

Sportradar seeks a detail-oriented Sports Partnerships Coordinator to support US league partnerships, handle reporting and Salesforce administration, and help grow commercial relationships.

Photo of the Rise User
Exponent Hybrid Kansas City Metropolitan Area
Posted 7 hours ago

Serve as the primary client-facing contact at a respected wealth management firm, supporting complex investment strategies and enabling growth into advisory roles.

Remote, part-time Technical Account Manager needed to manage Shopify client relationships, coordinate technical work, and drive site improvements for an ecommerce-focused digital agency.

Posted 5 hours ago

Property Soar seeks a results-driven Account Representative in Charlotte to manage client relationships and grow account revenue through tailored property solutions.

Hippocratic AI is building a safety-focused large language model (LLM) for the healthcare industry. We believe that generative AI has the potential to massively increase healthcare access the world over but has to be built and tested responsibly. ...

18 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 13, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!