Intake Coordinator

Overview

Join Our Impactful Team at Health Connect America! 

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.   Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

Responsibilities

The Intake Coordinator is responsible for referral process, intakes, and all phases of the authorization process, may provide services to clients as assigned, and assists with marketing.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Review and ensure clinical documentation is complete and submitted in established timelines for assessments, RDA’s, and pre-certifications/authorizations, and concurrent reviews.
• Process and track referrals for all programs.
• Assign assessments and ensure that paperwork is returned by assigned staff within established timelines.
• Assist with assigning caseloads and identifying hiring needs.
• Assist in marketing and developing regional territory in conjunction with regional budget and strategic plan.
• Assist in providing orientation and training to staff as assigned.
• May assist in providing clinical oversight in day-to-day operations to include client crises.
• Assist in preparing annual budget and review monthly financial statements.
• Assist in developing annual strategic plan.
• Ensure compliance with all state regulatory bodies.
• Complete assessments and provide treatment services with a small caseload as assigned.

Qualifications

• Master’s degree in human services discipline, including, but not limited to:  Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.) and 2 years’ experience working with children (experience can include internships, volunteer work, etc.) is preferred;
• Bachelor’s Degree in above disciplines with 2 years’ experience working with children (experience can include internships, volunteer work, etc.).    

Be Well with HCA: 

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! 

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters