Wedding & Social Events Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

About the role

Four Seasons Hotel Austin is seeking a Wedding & Social Events Manager to join our dynamic Sales & Marketing Team. The ideal candidate will have experience in selling and servicing Weddings and Social Events.

What you will do

• Actively solicit new business and respond to inquiries with the intention of confirming profitable Social catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
• Finalize the requirements of confirmed bookings while maximizing food, beverage and rental revenue potential through up selling and ensuring effective communication both written (Resumes, BEO's, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Conduct property tours and entertain planners of social events, and weddings. Host Menu Tastings, and Planning Visits.
• Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
• Plan and/or attend and/or participate in meetings with hotel staff including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Monthly Board of Operations.

What you bring

• 3-5 year’s previous Wedding sales & Wedding servicing
• College degree preferred.
• Excellent reading, writing and oral proficiency in the English language
• Strong selling and interpersonal skills
• High level of creativity and attention to detail
• Ability to handle multiple tasks and make decisions in a fast paced client driven environment
• Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use MS Outlook e-mail and Teams

   
What we offer: 
COMPLIMENTARY

• FREE Medical, Dental and Vision Insurance after 30 days!!!
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options
• Four Seasons beds and bedding
• Gold’s Gym membership

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

Schedule & Hours:

The current schedule for this role is Tuesday through Saturday on-site. As a Manager, you will be required to work the necessary hours to facilitate the responsibilities of your role. A successful candidate will have a flexible schedule, ability to work evenings, weekends and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf