Strategic Account Manager - eCommerce

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here

The Strategic Account Manager - eCommerce plays a pivotal role in driving digital sales growth, profitability, and market share across a diverse portfolio of product categories within the Business-to-Consumer (Retail) channel. This position will manage daily execution and growth support for our top eTailer accounts, ensuring alignment of business objectives and executional excellence.  This role is hands-on and operations-focused, ensuring smooth promotional execution, accurate listings, and optimized campaign performance across platforms. You will work closely with our Sr. Strategic Account Manager across shared established accounts, while also owning newer accounts.

This role demands a dynamic, results-driven professional with a strong grasp of eCommerce strategy, digital merchandising, and customer relationship management. The ideal candidate will thrive in a fast-paced, evolving environment and bring a proactive, data-informed approach to identifying opportunities and delivering measurable results.

YOUR ROLE:

The bullet points below reflect roughly 80% of your job. We are a fast-paced company, you may be pulled in a variety of different directions with tasks added or changed.

• Own the day-to-day executional management of established accounts, including promotion planning, retail media campaign support, listing audits, content updates, and case resolution.
•  Monitor and improve digital shelf performance: SEO, PDP quality, image accuracy, and product discoverability.
• Activate and manage advertising campaigns on Amazon in collaboration with Sr. SAM and media partners.
• Troubleshoot operational issues with Vendor Central including PO issues, chargebacks, and Andon Cord cases.
• Develop and execute joint promotional calendars and retail media spend for smaller eTailers (e.g., Wayfair, Walmart.com).
• Maintain relationships with eTailer contacts; manage product launches, updates, and promotions across accounts.
• Partner cross-functionally with internal teams (marketing, supply chain, analytics) to ensure account needs are met.
• Assist in reporting on performance, promotions, traffic, and conversion data using internal tools and dashboards.

BASIC QUALIFICATIONS:

• Bachelor’s degree in marketing, sales, business, or a related field.
• Minimum of 3-5 years of sales, account management and/or management experience working with Amazon, Wayfair, Walmart or other large eTailers
• Experience working with direct eCommerce accounts such as Amazon and/or Wayfair.
• Proven analytical and interpersonal skills, with a history of driving successful outcomes.
• Demonstrated success in delivering results in dynamic and competitive markets.
• Strong track record of driving results and instilling accountability within teams.
• Willingness to travel 20% or more and work flexible hours.

PREFERRED QUALIFICATIONS:

• MBA in Marketing, Sales, Business, or a related field.
• Background in durable goods or project-based sales.
• Creative and strategic mindset that thrives in fast-paced, cross-functional environments.

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $80,000 USD - $95,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

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