Community Health Outreach Coordinator (Chicago, IL)

About us:

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. 

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

⚖️ Measured: We make data-driven, truth-seeking decisions.

💥 Impactful: We are fueled by achieving our mission and vision.

🙏 Collaborative: We help each other be better and create a positive environment.

📈 Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.

😊 Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the role:

The Foodcare Outreach team is a dedicated group responsible for promoting Foodsmart's foodcare program in partnership with our Chicago Health Plan partners. This full-time contractual position plays a pivotal role in increasing enrollment in the Foodsmart program by identifying community partners and events, and creating a strategy to increase enrollment through onsite activations and referrals.  We are seeking a candidate who possesses strong interpersonal skills, a deep knowledge of the Chicago community, and a passionate belief in Foodsmart's commitment to food as medicine.

• Identify active Community-Based Organizations (CBOs), Faith-Based Organizations (FBOs), and Provider that serve the population of Chicago Health Plan partners. 
• Cultivate relationships with identified organizations to help increase the awareness of the foodcare program.
• Define scope of partnership with organizations including referral pathways, events, and direct outreach campaigns.
• Work with the Foodsmart content team to create content for events and enrollment campaigns in partnership with local organizations.
• Identify local events and analyze opportunities for onsite Foodsmart presence.
• Attend enrollment events to raise awareness of the Foodsmart and our Chicago Health Plan partners foodcare program.
• Provide education to diverse and underserved populations about healthy eating, disease prevention and management, and SNAP benefits.
• Screen event attendees for eligibility and schedule nutrition counseling appointments.
• Motivate and encourage eligible members to complete nutrition programing screening exams for which they are eligible.
• Assist in preparing event materials such as flyers, recipe cards, appointment confirmation sheets, etc.
• Maintain a comprehensive log of activities and the outcome of each to review with the internal team. 
• Attend and participate  in bi-weekly meetings and calls with the internal team and client team when necessary.

• Based within 30 miles of Chicago and able to travel to surrounding areas.
• Proactive and act as an advocate for your community.
• Able to work effectively in difficult situations that involve confidential and sensitive matters.
• Committed to building effective working relationships with colleagues, senior staff, and community members.
• Skilled in using Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Willing and able to travel to community events and health centers.

• The ability to travel to work sites throughout Chicago IL and surrounding areas is required. 
• Strong organizational skills and the capacity to maintain tracking of event enrollment and other partnership activities. 
• The flexibility to handle other duties as assigned.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.