Senior Business Operations Analyst

FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us!

THE ROLE:

FloSports is looking for a Business Operations Senior Analyst to play a critical role in enabling the organization’s operational processes, go-to-market efficiency, and spearheading critical change projects. Based in Austin, Texas, this role will focus on partnering with cross-functional teams to ensure the delivery of key business objectives and improve business performance.

RESPONSIBILITIES:

Business Planning & Coordination

• Drive planning, business case development, and provide support to vertical General Managers and cross-functional teams across a range of go-to-market initiatives.

• Coordinate implementation of initiatives, managing readiness checklists, timelines, and stakeholder alignment with internal partners.

• Facilitate regular syncs and leadership committees to review progress, communicate updates, successes, and mitigate risks throughout the organization.

Operations Design and Improvements

• Help standardize operations across business departments and verticals including sharing and scaling successful initiatives across verticals.

• Build and maintain repeatable processes and strong relationships with cross-functional teams ensuring seamless handoffs to ensure accountability and efficiency.

• Continuously improve processes across the deal to delivery cycle, enabling General Managers to focus on driving business results.

• Identify areas with opportunities for improvement and/or automation, recommending changes for optimization, efficiency and cost-effectiveness.

Performance Analysis, Analytics, KPIs, and Reporting

• Define KPIs, build dashboards, and deliver recurring performance reports.

• Define and track success metrics,ensure alignment with overall company objectives.

• Create and deliver enablement materials for teams, including playbooks, onboarding guides, and training sessions.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree in Business, Marketing, or a related field; MBA a plus.

• 5+ years in sales operations, marketing operations, revenue operations, management consulting, or similar go-to-market operational role.

• Proven experience driving strategic planning, operational execution for new initiatives, program and launch management.

• Strong analytical skills and experience with CRM, marketing automation, and analytics tools (Salesforce, Domo, ClickUp, Google Analytics, etc.)

• Excellent project management, stakeholder engagement abilities, and cross-functional collaboration.

• Comfortable influencing cross-functional teams without direct authority.
  

BONUS POINTS:

• Experience in technology sales and operations or sports media - especially video streaming, live event production, and OTT

• Demonstrated AI experience in marketing automation, market analysis, and personalization

• Proficiency in SQL, Python, and AI prompt engineering

KEY SKILLSET:

• Go-to-market strategy development

• Process design & operational excellence

• Cross-functional leadership & collaboration

• Data analysis & performance measurement

• Sales & marketing enablement

• Program and launch management

OUR COMMITMENT TO DIVERSITY:

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

OUR BENEFITS:

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman

• Flexibility at work - you can take control of your profession and personal schedule

• All-hands events hosted annually in beautiful Austin, Texas

• Annual equity awards for all top performers

• Competitive and comprehensive medical, dental and vision plans

• Peace of mind through company-paid short-term disability, long-term disability and life insurance

• Generous 401(K) company match vested immediately

• Progressive parental leave policies

• Flexible paid time off

• Hack-a-thons and a full calendar of team-building and social events

• Company donation to youth teams and leagues that our employees coach

• Stocked snack bar, catered lunch and breakfast tacos every week