Scheduling Manager for University Space - Division of Student Affairs

The Cohon University Center is a hub of the Carnegie Mellon University Pittsburgh campus. Designed to support health, wellness, and community engagement, the center offers conference space and meeting rooms, a studio theater, an innovative fitness center, gymnasium, swimming pool, multiple dining locations, and plenty of gathering and study space.

The Cohon University Center, part of the Campus Engagement team that resides within the Student Affairs’ division, is searching for a Scheduling Manager for University Space. This is an excellent opportunity if you thrive in an interesting and challenging work environment. Reporting to the Director of the Cohon University Center, you will primarily be responsible for coordinating use of university space.  You will receive and process space requests from university faculty/staff, student organizations, conference and events, annual events, and other university-supported organizations.  Additionally, you will work directly with VIP clients requesting university space. 

Core responsibilities include:

• Manage the daily building space schedule through reservation requests in-person, via phone call, email and the R25 Reservation System.  Follow up with customers and building staff for additional event requirements.  Explain university center policies and procedures to customers regarding proper usage of the space, such as furniture/equipment set-up and catering needs.  Prepare daily event schedules and disseminate among student staff for posting.

• Maintain the current digital, web-based reservations program, 25LIVE.

• Supervise and train student employees managing events and staffing the information desk conveying the correct reservations policies and information.

• Meet weekly with building support staff including: Media Tech, Catering, and Housekeeping to anticipate upcoming daily event schedules.

• Provide billable services invoicing documentation to Financial Assistant for departmental billing.

• Other departmental tasks including, coverage for other staff, providing services and answering questions at the information desk, room set-up, and other duties as assigned in support of the department.

Adaptability, excellence, and passion are vital qualities within the Cohon University Center at Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should be able to work outside normal business hours as evening and weekends are required to support special events.

Qualifications: 

• High school diploma or GED required; Associate’s degree or higher preferred

• 3-5 years of relevant experience required; customer service experience that includes demonstrated skills at solving logistic challenges and dealing with difficult customers highly desired.

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity.  Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Administrative Support and Coordination

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information: