Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

We are hiring a Product Operations Coordinator to join our high-performing Product organization. This role requires someone who thrives in a fast-paced, dynamic environment and is energized by building systems that create clarity, speed, and alignment. While this role can be remote, some occasional travel may be required for in-person planning sessions (approx. once per quarter).

As the Product Ops Coordinator, you'll play a critical role in operationalizing and streamlining our product development processes. You’ll be the connective tissue across the Product team and cross-functional stakeholders—ensuring communication flows, priorities are clear, and the team is working in rhythm. This is a great opportunity for someone who’s passionate about product development, loves operational excellence, and wants to grow into a future role in product, program management, or strategy.

Reporting to the Chief of Staff to the Chief Strategy Officer (CSO), the ideal candidate has exceptional organizational skills, is a systems-thinker, brings emotional intelligence to each communication, and thrives on making chaos manageable. If you are excited about supporting world-class product teams and love transforming ambiguity into structure, we want to hear from you.

The Skillset

• Strong organizational and project management skills—able to drive multiple streams of work to completion
  

• Excellent communicator who can keep diverse stakeholders informed, aligned, and engaged
  

• Demonstrated experience creating, managing, and improving operational processes
  

• Ability to take initiative, manage time independently, and adapt in a fast-moving environment
  

• A “builder” mindset—excited to create new processes, docs, and systems from scratch
  

• Attention to detail while balancing short-term execution with long-term scalability
  

• Proven ability to coordinate meetings, facilitate planning sessions, and synthesize input across teams
  

• Bonus: Exposure to product management, customer insights, or GTM teams
  

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired as a Product Ops Coordinator at Flock Safety.

The First 30 Days

• Build relationships with Product team members and cross-functional stakeholders
  

• Get familiar with our product development lifecycle, planning cadence, and communication rhythms
  

• Take ownership of triaging and routing inbound customer feedback from field teams, sales, support, and other sources
  

• Begin managing the quarterly planning calendar and aligning key stakeholders on milestones and deliverables
  

• Shadow product leads and attend recurring product meetings to learn our systems and pain points
  

The First 60 Days

• Fully coordinate and execute the upcoming quarterly planning event (logistics, agenda, prep materials)
  

• Launch an updated internal product wiki to organize templates, one-pagers, and supporting GTM materials—built for clarity and easy navigation by both the Product team and cross-functional partners
  

• Begin coordinating and owning the agenda for our monthly company-facing Product All-Hands.
  

• Begin identifying repetitive workflows that could be streamlined or templatized
  

• Start supporting early-stage product initiatives by helping gather requirements or draft lightweight planning docs
  

90 Days & Beyond

• Present a proposal outlining gaps and best practices in our current product tools, documentation, and planning processes—with recommendations for improvement
  

• Take initiative on one strategic project that supports a product team objective (e.g., onboarding experience, feedback loops, release communication)
  

• Support on strategic initiatives by helping coordinate user research, competitive research, or roadmap inputs
  

• Partner with PMs to ensure product documentation stays up-to-date and accessible
  

• Provide operational support for upcoming product launches, helping with checklists, timelines, and stakeholder alignment

Feeling unsure about applying?
That’s okay—we’ve felt that way too. Studies show that women and minorities are less likely to apply unless they meet every qualification. If this role excites you and aligns with where you want to grow, we encourage you to break the status quo and apply anyway.

The Interview Process

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.

Salary & Equity

In this role, you’ll receive a starting salary between $95,000 and $115,000 as well as Flock Safety Stock Options.

The Perks

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2025, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.