Relationship Manager - Flagstar Financial & Leasing (Vendor/Manufacturing)

Position Title

Relationship Manager - Flagstar Financial & Leasing (Vendor/Manufacturing)

Location

Nationwide, MI 48098

Job Summary

The Relationship Manager is a senior relationship management position within Flagstar Financial & Leasing. This position will be accountable to the Business Segment Head for execution of the segment’s strategy for new business development, client / portfolio exposure management and P&L contribution. This role will focus on building relationships with strategic partners, identifying market opportunities, and executing transactions that optimize risk-adjusted returns. The ideal candidate has equipment finance, relationship management, and credit risk analysis experience.

Pay Range: $126,200 - $140,643 - $153,621Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

Business Development and Relationship Management

• Develop and manage a portfolio of strategic relationships. Cultivate new partnerships and deepen existing relationships through consultative engagement, in-person meetings, and strategic planning. Work closely with Sr. Director and Directors to develop new potential strategic partnerships.

Revenue Growth and Production Management

• Drive equipment finance volume through strategic partnerships, identifying opportunities to expand market share. Analyze trends and performance data to meet or exceed production targets and profitability goals.

Client Experience and Support

• Serve as the primary point of contact for strategic partners. Resolve issues, provide product and pricing guidance, and deliver solutions in coordination with internal departments. Ensure high satisfaction and retention among clients.

Cross-Functional Collaboration and Risk Management

• Collaborate with underwriting, operations, risk, and compliance teams to ensure that partner activity meets all internal guidelines and regulatory requirements. Act as a liaison to facilitate communication and issue resolution.

Market Intelligence and Strategy

• Stay informed on equipment finance industry trends, competitor activities, and regulatory changes impacting strategic partners. Share insights with internal stakeholders to inform strategy and enhance Flagstar’s competitive position.
• Uses independent judgement and discretion to make well-thought out decisions. Analyzes and resolves problems internally and externally to ensure efficient and effective transaction processing.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, Bachelor’s Degree preferred or equivalent related experience.
• Minimum experience required: 6+ Years of experience in equipment leasing, finance and relationship management.
• Proven ability to originate and execute transactions within institutional and equipment leasing markets.
• Strong network within the leasing and financial services industry.
• Strong customer service, organizational & communication/presentation skills.
• High degree of comfort in interacting with clients - both internal and external.

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent).
• Credit underwriting/financial statement analysis experience a plus.
• Good understanding of equipment finance pricing tools such as T/Value, Super Trump, HP 12C.
• Solid understanding of equipment finance products such as loans, lease purchases, TRACs, FMV’s etc.

Job Competencies:

• Sales and Relationship Management – ability to originate and maintain relationships with strategic partners.
• Financial and Credit Analysis - excellent credit, portfolio risk, and documentation skills.
• Contract and Documentation – excellent awareness of contract/documentation, including negotiation skills.
• Regulatory and Compliance Knowledge – familiarity with bank regulations and industry guidelines
• Market Awareness and Strategic Thinking – ability to identify trends and adjust “go to market” strategies.
• Good understanding of various asset types financed, portfolio administration, and pricing tools.
• Strong interpersonal, verbal/written communication, and presentation skills.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Some travel may be required.

Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.