Operations Manager

Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.

We’re filling this role for a client, a Scandinavian training brand combining design, innovation, and functional fitness to make strength training more intuitive, accessible, and efficient.

Job Description

We are looking for a dynamic and entrepreneurial Operations Manager to join our team as we open our first U.S. studio in Flatiron, New York. This hybrid role merges hands-on studio operations with strategic execution across brand partnerships, events, and influencer marketing.

You will work closely with the CEO, supporting high-level initiatives while ensuring daily operations run smoothly and brand activations are executed with excellence. This role is ideal for someone who is operationally sharp, has a strong pulse on fitness and wellness trends, and thrives in environments where no two days look the same. As we grow, this role has significant potential to evolve into a more senior leadership role in either operations, marketing, or brand partnerships depending on your strengths and vision.

Responsibilities

• Studio Operations & Community Management (50%)

  • Lead and oversee day-to-day operations of the Flatiron studio, ensuring an exceptional guest and member experience.

  • Own and drive financial performance for the studio, including revenue targets, membership growth, retail sales, and budget management.

  • Manage and schedule front desk staff and support staff (instructors are managed by the Master Trainer).

  • Own internal communications: weekly newsletters, member updates, and in-studio campaigns or challenges.

  • Ensure smooth execution of logistics, supplies, inventory, and service standards across the studio.

  • Support hiring, onboarding, and training of new studio employees.

  • Cultivate an energizing, professional, and warm studio environment that reflects our ethos.

• Brand Partnerships, Events & Influencer Relations (50%)

  • Identify, pitch, and manage collaborations with aligned fitness, wellness, and lifestyle brands.

  • Organize and execute in-studio events, pop-ups, and co-branded activations.

  • Oversee influencer relations and guest engagement strategies; manage communication and tracking.

  • Support corporate and hospitality partnerships, including onboarding and maintaining long-term relationships.

  • Work directly with the CEO on brand strategy, creative marketing initiatives, and community growth.

• Who You Are

  • Scrappy & Proactive: You find smart solutions and move quickly.

  • Operationally Strong: You know how to build systems, manage people, and juggle multiple moving parts.

  • Outgoing & Community-Driven: You love creating connections and know how to energize a room or a brand partnership.

  • Fitness & Wellness Fluent: You have an eye for trends, understand the industry, and stay current on what’s happening.

  • Collaborative: You enjoy working closely with founders and thrive in a fast-growing startup environment.
    

Requirements


• 3–5 years of relevant experience in operations, partnerships, or brand-side marketing; ideally within fitness, wellness, hospitality, or consumer lifestyle industries.

• Experience managing people, vendors, or projects independently.

• Strong organizational and communication skills - both written and verbal.

• Comfortable with ambiguity and startup environments; you’re someone who takes initiative and executes with speed and quality.

• Bonus: You have an existing network in the NYC wellness/fitness/lifestyle scene.