Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides clerical and administrative support to a sales organization as a liaison between sales, internal cross-functional departments, and the customer.

Essential Functions

• Supports sales representatives and channel partners in administrative areas such as contract facilitation, order processing, sales quotes, sales information management, invoice reconciliation, and product training and financing.
• Assists in invoice reconciliation.
• Performs background research on customer accounts, prospects, competitors, and industry trends.
• Answers questions about the organization's products and/or services. May assist in customer service functions.
• Tracks transactions and prepares reports regarding information such as market conditions, forecasting, order status, sales results, leads, sales quotas and sales representative attainment.
• Assists in tradeshow preparation and coordination.

Knowledge and Skills/Technology Used

• High school diploma; some college preferred
• 1-2 years in Real Estate/Title industry
• 1-2 years in Real Estate/Title industry
• Must possess excellent interpersonal and problem solving skills
• Proficient/advanced technical capabilities including Microsoft Office – Excel, Word, PowerPoint, and Outlook
• Excellent communication skills, both verbally and in writing
• Strong organizational skills with the ability to multi-task
• Must be able to maintain professionalism and a positive service attitude at all times
• Not required, however, real estate/title background is beneficial
• May require a valid driver’s license

Salary Range

$19.01 - $26.05

The hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.