Inside Sales Representative

Overview

Multisorb is on a mission to make the world safer, healthier and more productive. At Multisorb Technologies, we've been innovating active packaging for decades. We offer market leading solutions with unparalleled customer service. We deliver technical expertise that gets drugs to market faster, keeps food fresher longer, and provides simple solutions to complex problems. Joining our team, you are empowered to work with a wide range of people at all levels to add value and growth to the company. 

We are seeking an Inside Sales Representative located in Buffalo, NY, who will be responsible for closing existing new business open opportunities and generating new business through execution of sales to target accounts.  The Inside Sales Representative will possess excellent communication skills to demonstrate Multisorb’s capabilities and share customer requests with internal and external team members; and to effectively manage all facets of the business relationship from opportunity assessment to closure of customer opportunities.  This individual will work closely with the outside sales team including, but not limited to, our Nutraceutical/Industrial Regional Sales Manager and Business Development Manager, Nutraceutical.  The position will report to the Nutraceutical/Industrial Regional Sales Manager.

Responsibilities

• Evaluate current and potential Customer needs through sales efforts, communications, and research.
• Interface with sales team to move opportunities further down the Sales funnel and to closure,.
• Uncover design inputs for custom solutions and work closely with Marketing to evaluate and recommend off-the-shelf solutions where appropriate.
• Develop new accounts by identifying potential customers and providing an assessment focusing on understanding the customer needs and potential opportunity. Track and report on sales leads generated through marketing programs.
• Prepare price estimates by studying all related customer documents, consulting with eMarketing Product Manager and other functions as necessary.
• Gain customer or target customer acceptance by explaining or demonstrating product value propositions which create the fulfillment of customer and potential customer needs and/or pain points.
• Facilitate technical communication and collaboration with Customers and targets during preliminary assessment of opportunities.
• Collaborate with Product Development Engineers to coordinate samples, prototypes and trial production runs.
• Increase the speed and thoroughness of the opportunity qualification process and deliverables to the customer and targets.
• Give preliminary advice and alternative suggestions to align customer specifications with Multisorb capabilities.
• Maintain contact with existing accounts with the goal of maintaining and growing account share.
• Assist in providing timely and accurate forecast information, as well as preparation and distribution of sales reports covering business generated through the inside sales function.
• Monitor competitive activity to ensure account share at assigned accounts.
• Meet AOP (Annual Operating Plan) targets as generated and assigned.

Qualifications

• Bachelor’s degree preferred with focus on Business Administration or related field
• Minimum of 3 years of experience working for a manufacturing company (preferably packaging, pharmaceutical, medical diagnostics, food, nutraceutical, or similar) promoting products in a business to business relationship.
• Significant experience with cross-functional interaction with product development, sales, marketing, and manufacturing operations.  
• Demonstrated analytical, multi-tasking, organizational, critical thinking, and problem-solving skills, in a high paced environment.
• Self-directed, deadline driven, and forward thinking with technical depth and strength.
• Ability to manage projects and work through challenges to ensure project completion.
• Fanatical focus on internal and external customers
• Proven track record of success in customer-facing roles, specifically communication and relationship development.
• Highly responsive to customer needs and perceptive to issues within opportunity accounts.
• Must be a logical thinker, organized with outstanding time-management skills.
• Strong initiative with the ability to prioritize, set personal goals and work autonomously.
• Exhibit strong leadership skills with motivation and drive to succeed.
• Excellent verbal, analytical and written skills.
• Excellent interpersonal and cross-functional management skills with internal and external customers.
• Adept at using technology for effective management of responsibility: Internet, Microsoft Office Suite, Salesforce.com, etc.
• Travel:  Up to 10% including flying to attend customer meetings and corporate meetings.

Pay: $65,000-$80,000 USD Annually Base Pay and 20% incentive

More About Filtration Group

Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action.   

The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition strategy to be a global leader in the highly attractive filtration industry. Filtration Group has the broadest portfolio of solutions in the industry and has had a particular focus on building a leading platform of solutions focused on the Life Sciences and Indoor Air Quality end markets which are rapidly growing in the current market environment. Filtration Group produces mission critical products with high replacement rates.  Over 80 percent of the Company’s revenue comes from replacement / consumable products, many of which are specified into customer’s products or processes.  With revenues over $2 billion, Filtration Group is consistently recognized as the fastest growing and one of the largest filtration businesses in the world and has a global footprint of 141 facilities in 28 countries. Filtration Group has over 10,000 employees who are united in their Mission to make the world safer, healthier and more productive.