Georgia Center for Resources & Support (GACRS) Supervisor

Families First is a Georgia non-profit family service agency. We assist over 37,000 children, women and families each year, and we have been serving metro Atlanta for more than 130 years. Our mission is to ensure the success of children in jeopardy by empowering families.

 Everything our agency does is about strengthening families—all kinds of families with all kinds of needs. We foster strong communities by delivering empowering and sustainable solutions to children and families—solutions that improve child well-being and family self-sufficiency. Families First accomplishes this by focusing on three impact areas: 

• Child & Youth Permanency – to ensure long-term stability and support, we provide adoption, foster care and residential group homes for children whose lives have been disrupted.
• Family Sustainability & Empowerment – we work collaboratively with other organizations to provide self-sufficiency through housing and supportive services for chronically homeless families.
• Healthy Families & Relationships – we offer training and affordable counseling solutions to equip parents and families with critical skills to build healthy and strong relationships.

POSITION SUMMARY:

Reporting to the Director of Parenting and Adoption Support Services, the Georgia Center for Resources and Support (GACRS) Supervisor is responsible for the implementation of GACRS services throughout the state. This position is specifically responsible for the direct day-to-day supervision of the GACRS staff, including any contract staff who conduct GACRS training etc. The position is also responsible for having knowledge of programmatic budget, including policies and procedures, finances, recruitment, reporting, and outcomes, etc.

PRINCIPAL ACCOUNTABILITIES:

The primary responsibilities of the Supervisor include but are not limited to:

• Ensure Agency policies and procedures are understood and implemented by staff.
• Assist the Director of Parenting and Adoption Support Services with all recruiting efforts of job applicants.
• Consult with the Director of Parenting and Adoption Support Services for staff development and training if needed.
• Manage assigned aspects of the program’s finances including developing and overseeing budgets, processing invoices, etc.
• Attend all agency, unit, and community meetings and events that are related to job responsibilities.
• Provide ongoing supervision/coaching, evaluation, etc. to all program staff.
• Develop and implement a quality assurance component with assistance from the CQI department, which tracks programmatic goals, targets, and outcomes.
• Oversee the operation of the Lending Library.
• Assist Resource Advisors in the planning and implementation of adoptive, foster, guardianship and kinship parents support activities as required within their regions.
• Assist in development and implementation of website needs.
• Assist in the development & distribution of marketing materials.
• Work in partnership with the Administrative Team, DHR/DFCS Liaison and Contract’s Managers.
• Collaborate with the Director of Parenting and Adoption Support Services to plan and implement special projects assigned by DHS or the agency.
• Represent GACRS at events, community meetings and professional exchanges.

• Work in partnership with the Finance department to ensure the programs remain fiscally sound and adheres to the DHS Contracts and Families First budgets.

• Work with the Virtual Website Assistant and Administrative Assistant to submit accurate monthly billing and statistical reports by the fifth business day of each month.

• Complete annual report.

• Work as needed with the Director of Parenting and Adoption Support Services in the development and implementation of the agency Strategic Plan goals and objectives, unit work plans, marketing strategies, and staff productivity standards.

• Ability to work within a hybrid environment that combines both virtual and in-person responsibilities.

• Complete all other duties/responsibilities assigned including administrative tasks.

COMPETENCIES:

• Must have effective communication skills, both verbal and written.

• Ability to multi-task as well as prioritize task(s) to effectively execute daily workload.

• Ability to create systems that track pertinent program requirements.

• Ability to demonstrate an understanding of ethical conduct practices including confidentiality, authorization for releases, HIPAA practices, etc.

• Demonstrates ability to respond appropriately to the cultural differences among families/children, assigned within the program.

• Proven analytical person, who can work both in a team-like environment as well as independently.

• Takes the initiative including utilizing a problem solving and a solution focus approach.

• Demonstrates consistent time management skills and the ability to meet multiple deadlines.

• Bachelor’s degree in social work, counseling, or marriage and family therapy or related human service field required.
• Master’s degree preferred or a
• Minimum of five years of experience working with serving adoptive, foster, kinship, or guardianship families.
• Three years’ experience of training, workshop presentation, adult education and/or group facilitation.

• Three years’ experience of management/supervisory responsibility

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)

• Comfort and skill with public speaking, advocating appropriately, excellent interpersonal and relational skills to work with families, other professionals within communities.

• Has a valid  driver’s license and a vehicle available to use on the job.

EEO Statement:

It is the policy of Families First not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Families First to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity. 

Families First participates in E-Verify.

WORKING CONDITIONS:

Normal well-lit confidential office environment where there is little to no physical discomfort due to temperature, dust, noise, and the like. May be required to meet with staff throughout the facility and in remote offices.

 Interested candidates can apply at www.familiesfirst.org