Instructional Designer – Training Developer / Content Creator

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Job Overview:  As an Instructional Designer, you will play a pivotal role in creating engaging and effective learning materials to support the education of our internal sales teams and channel partners. You will work closely with subject matter experts (SMEs), product marketing managers, and other stakeholders to design, develop, and deliver high-quality training content for a wide array of products and software applications. Your work will contribute to the development of both live classroom training and on-demand learning modules, ensuring our teams have the tools they need to succeed. 

Key Responsibilities: 

Design, develop, and deliver high-quality instructional materials, including user guides, video tutorials, interactive e-learning modules, and knowledge-based articles. 

Create visually engaging multimedia content that simplifies complex technical concepts, making them accessible for diverse learner audiences. 

Develop structured learning paths and curricula tailored to different user roles and proficiency levels, ensuring a personalized learning experience. 

Leverage multimedia content creation tools, graphic design software, video editing tools, and e-learning authoring platforms to develop diverse learning experiences. 

Collaborate with SMEs and product marketing managers to gather insights on products, software applications, and industry trends to inform content development. 

Stay up-to-date with instructional design trends, emerging learning technologies, and best practices to continually enhance the quality and impact of training materials. 

Measure the effectiveness of training content and materials through assessments, feedback, and analytics, and refine them for ongoing improvement. 

Participate in project planning, adhering to deadlines and ensuring timely delivery of content. 

Qualifications: 

Bachelor's degree in Instructional Design, Education, Communications, or a related field. 

5+ years of experience in Sales Enablement or Revenue Enablement, with a focus on instructional design and content creation in a technical or IT-related environment. 

Proficiency in multimedia and e-learning authoring tools such as Adobe Creative Suite, Articulate Storyline, Camtasia, etc. 

Strong written and verbal communication skills, with the ability to break down complex technical information into clear, concise, and engaging content. 

Creative mindset with a strong ability to visualize and communicate concepts through multimedia. 

Experience building courses within Learning Management Systems (LMS), including gamification and branching scenarios. 

Sales Enablement or Revenue Enablement certifications are a plus. 

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.