Workforce Analytics & Optimization Manager
ABOUT ENABLE DENTAL
Enable Dental is redefining dental care by bringing high-quality, comprehensive services directly to those who need it most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit a traditional office. By combining cutting-edge mobile healthcare technology with a compassionate, skilled team, we’re improving oral health outcomes and enhancing quality of life for thousands of patients. As a rapidly growing, mission-driven company, we foster a high-performance culture where innovation, accountability, and teamwork drive everything we do. If you're looking for a career with purpose and growth potential, this is your opportunity to make a real impact.
YOUR DAY-TO-DAY
As the Manager, Workforce Analytics & Optimization, you’ll ensure our 250-person+ field team is staffed, scheduled, and deployed as efficiently as possible to meet patient demand and operational goals. This role is highly analytical and execution-focused—owning the data models, reporting, and recommendations that help our operations leaders make smart, timely staffing decisions.
You’ll work hand-in-hand with Regional Managers to improve workforce utilization, minimize non-productive time, optimize supply and demand, and ensure we’re delivering care efficiently and cost-effectively across all markets.
In this role, you will:
- Build and maintain detailed staffing and resource allocation models for both fee-for-service (FFS) and per-member-per-month (PM/PM) programs.
- Forecast workforce needs based on inputs from B2B and field sales, patient demand trends, and operational performance.
- Partner closely with Regional Managers to align staffing and scheduling to service goals, productivity targets, and budget.
- Conduct ad hoc operational analyses, such as:
- What's the optimal provider comp structure?
- Should we plant a second office in an existing market to reduce drive time and increase chair-side time?
- We're falling short on service utilization goals for a program – can we close the gap, and what's the lowest cost way to do so?
- Create and maintain dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs.
Reports to: Chief Operating Officer
WHY YOU’LL LOVE THIS ROLE
- Drive Real Operational Impact – Your analyses and models will directly improve how care is delivered every day.
- Be a Trusted Partner to Operations – Work closely with field and regional leaders to ensure teams are fully supported and deployed effectively.
- Own the Numbers – Build and maintain the core workforce models that inform key operational decisions.
- Join a Mission-Driven Team – Help make dental care accessible to patients who need it most, while supporting a fast-growing, innovative organization.
WHAT WE’RE LOOKING FOR
Education & Experience:
- Bachelor’s degree in business, economics, operations, data analytics, or a related field.
- 4+ years of experience in workforce planning, operations analysis, or similar analytical roles—preferably in healthcare, logistics, and/or other field-based services.
- Advanced Excel or Google Sheets skills, including complex modeling, dynamic dashboards, and scenario analysis.
- Experience with SQL, Power BI, Tableau, or similar data visualization tools is a strong plus.
- Experience collaborating with cross-functional teams to drive process improvement or operational efficiency.
Skills & Abilities:
- Strong analytical and quantitative skills, with the ability to draw actionable insights from complex data.
- Detail-oriented, organized, and methodical—able to manage multiple projects and deadlines effectively
- Excellent communicator who can clearly explain analysis and recommendations to non-technical stakeholders.
- Collaborative and proactive; comfortable partnering across teams and influencing through data.
- Curious, resourceful, and motivated to improve processes and outcomes continuously.
Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance.
Base salary $125,000 + 10% bonus
Average salary estimate
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