Community Engagement Manager

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 

• Student Loan Repayment Assistance & Reimbursement Programs 

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, and leadership programs  

• And more 

Description

Overview:

• The Community Engagement Manager develops, implements and evaluates community engagement programs to support marketing, community health improvement and other EHC goals.
• The community engagement manager has lead accountability for the Systems community health benefit tracking and reporting.
• Works with a variety of departments across the system to develop and execute community engagement strategies to support System business objectives, including DEI, talent acquisition, patient acquisition and fundraising.
• Specifically works with strategic marketing managers to plan and develop community engagement activities to support service line and/or hospital marketing objectives.
• Develops, implements and monitors community events, including budget, logistics, staffing, lead generation and on-site project management.
• Oversees the annual collection and reporting of select community benefit data to meet IRS requirements for Emory Healthcare.
• Serves as administrator for the community benefit software (CBISA)and provides training and education for System users and works with finance for financial inputs.
• Promotes and educates EHC employees about community benefit and works with operating units to encourage data capture.
• Develops processes and systems to make reporting easy for EHC staff.
• Ensures that data is accurate and compliant with community benefit standards.
• Meets deadlines to support finances filing of the IRS 990 and Schedule H.
• Conceptualizes, develops, and measures health education campaigns to support community health improvement and population health and patient acquisition goals.
• These may be multi-channel efforts including social media, video, talks, events, etc.
• Oversees the EHC Speakers Bureau.
• Coordinates talks and presentations in the community, including coordination of all logistics with the community entity which could include promotion, AV support, live-streaming, etc.
• Recruits speakers for the speakers bureau and maintains speakers bureau database.
• Tracks EHCs community presence and impact via the Speakers Bureau.
• Supports sports marketing initiatives.
• Identifies and builds strategic relationships with churches, civic organizations, municipalities and others in the community to support EHC community engagement priorities.
• Identifies stories that illustrate EHC's engagement and impact, and works with marketing content team, web team and WHSC communications to deploy those stories across multiple channels.
• Writes, develops and creates content to support community engagement events or campaigns.
• Assists with research and assessment of potential community health improvement programs/partnerships.
• May assist or manage the preparation and distribution of periodic e-newsletter for community partners.
• Provides concepts and content to increase relevance of community section of the website.
• Supports sports marketing initiatives.
• Manages personal workload and projects through departments project management software.
• Makes connections and builds relationships across the operating units to leverage complementary and synergistic community engagement effort.
• Coordinates with operating unit Communications and Engagement staff.
• Coordinates with Emory University Office of Government and Community Affairs.
• Coordinates with Speakers Bureau leads at Emory School of Medicine and Winship Cancer Institute.

Education:

• Bachelors degree in communications, health promotion, public health, marketing or related field. Masters preferred.

Additional Skills:

• Excellent written, oral and interpersonal communication skills are required for educating and interacting with different levels of professionals within the organization and with external audiences Proficiency with Microsoft Suite of services, especially Excel and PowerPoint Must possess strong organizational and interpersonal skills, and ability to work in a fast-paced and changing environment.
• Problem-solves and makes decisions that are realistic, fair and consistent with institutional policies and own level of responsibility. Project management skills

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.