Life Insurance Process solution Sr Analyst (NashvilleTN)

Job Description:

• DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

• Knowledge Management:

• • Develop and maintain centralized digital knowledge repositories (e.g., SharePoint, other tools).
  • Standardize documentation practices across teams for process guides, SOPs, FAQs, and training materials.
  • Ensure version control, accessibility, and compliance with audit and security standards.
• Training Digitization:
  • Convert traditional training programs into engaging digital formats (e-learning modules, videos, simulations, microlearning).
  • Collaborate with SMEs and trainers to design and digitize onboarding, upskilling, and compliance training.
  • Manage Learning Management Systems (LMS) and track training effectiveness and completion rates.
• Content Development & Curation:
  • Create high-quality, interactive training content using tools like Articulate, other tools, etc.
  • Curate external and internal content to support learning paths and career development.
• Stakeholder Engagement:
  • Work closely with Operations, client, and Quality teams to identify training needs and knowledge gaps.
  • Support transition and migration projects by capturing and digitizing client-specific knowledge.
• Analytics & Reporting:
  • Monitor usage of knowledge assets and training modules.
  • Provide insights and reports on training impact, knowledge utilization, and continuous improvement opportunities.

Must have a valid US Indefinite Work Permit

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

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