Retail Co-Manager

Position Overview

The Duluth Trading Company Co-Manager ensures they lead their store team in delivering the Duluth Brand experience daily. The Co-Manager will lead the focus on achieving KPI’s through proper hiring, staff development, merchandise presentation, operational excellence, inventory controls and asset protection.

Position Details

What You'll Do:

• Sales and Goals Achievement:
• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
• Lead KPI initiatives through Associate training and development.
• Leads and maintains merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging, in addition to maintaining all current sales promotions.

• Customer Service:
  • Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team.
  • Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Directs team to do the same.
  • Partners with the Senior Store Manager on developing optimum staffing levels and floor coverage to assist and
  • Ensure customer profile information is accurately recorded.
  • Ensure Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.

• Human Resources/Leadership Skills:
  • Recruit, hire, train, motivate and lead employees.
  • Demonstrates professionalism, integrity and company values when addressing employees.
  • Exhibits sound decision-making skills and performs with a minimum of supervision; is solution based.
  • Provides clear and consistent feedback to employees on a regular basis. Coaches for performance.
  • Assists Senior Store Manager in ensuring all Human Resource protocols and documentation are completed in a timely and efficient manner. Store and employee files are maintained according to all standards.
  • Assist in goal setting process for Store leadership team.
  • Adheres to all Company guidelines, policies and programs and sets a positive example.
  • Is receptive and responsive to feedback.
  • Identifies problems and opportunities to discuss with Senior Store Manager.

• Store Operations:
  • Understands inventory and expense control.
  • Leads team in handling of merchandise receipts and transfers quickly and accurately.
  • Oversees visual merchandising of sales floor.
  • Understands, executes, and trains all cash handling and reporting functions.
  • Properly processes all register functions and ensures they are correctly followed in store.
  • Ensures store is secured; responds to any alarms as directed.
  • Ensures safety of employees and customers. Communicate concerns to Senior Store Manager, Talent Success Team, and Asset Protection.

What We're Looking For:

• 3+ years of retail experience
• 1+ years of experience of retail leadership
• Able to adapt in a growing and changing environment.
• Able to motivate and lead others.
• Strong problem-solving skills and the ability to make good decisions.
• Goal oriented and results driven.
• Exemplifies high standard of integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team. 
• Ability to work a flexible shift including nights and weekends.
• Performs other duties as directed.
• Working knowledge of Microsoft Office 365.
• Authorized to work in the United States without sponsorship.

Environmental Factors:                                                                                           

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching and bending and twisting – below waist and above shoulders.
• Frequently required to use repetitive hand to finger motions and reach with hands and arms.
• Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach and bend.
• Work in temperatures ranging from 50 - 80 degrees – especially in our stock room areas.
• Able to use common tools such as hammer, screw driver, and wrench for floor sets.
• Use of a computer up to 60 % of the time throughout the day.

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. 

• Multiple Medical plan options 

• Dental & Vision plans 

• Medical and Dependent Care Flexible Spending Accounts 

• Health Savings Account including company contributions  

• Company paid Life Insurance and AD&D

• Company paid Short-Term Disability

• Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance

• 401(k) Employer Match

• Employee Stock Purchase Plan to purchase Duluth Trading Co. stock at a discount 

• 12 weeks of Parental Leave at 100% pay 

• Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

• Paid Time Off: take it as you need it policy for exempt employees

• Daily pay available  

• 40% Employee Discount

Position Compensation Outline

Annual Base Salary Range: $60,000 - $75,000/Year

This position is eligible to participate in the company bonus program.

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Duluth Trading Company

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.