General Manager (09112) Lehi, Utah
Job Description
Domino’s is seeking a highly motivated and results-driven General Manager (GM) to lead daily operations at one of our store locations. The GM is responsible for overseeing all aspects of store performance, including team management, customer satisfaction, financial performance, and compliance with operational standards. The ideal candidate is a strong leader who thrives in a fast-paced environment and has a passion for delivering exceptional service and high-quality products.
Key Responsibilities:
1. Leadership & Team Development
Recruit, train, mentor, and retain top talent
Schedule and supervise team members to ensure efficient store operations
Foster a positive and productive team environment
Conduct regular performance evaluations and provide coaching
2. Customer Service
Ensure exceptional service is provided to all customers
Resolve customer concerns promptly and professionally
Maintain a customer-first culture throughout the team
3. Operational Excellence
Manage store operations including food preparation, delivery, and cleanliness
Ensure compliance with all Domino’s operational guidelines and standards
Maintain a safe and sanitary work environment in accordance with health codes
4. Financial Management
Monitor and manage labor, food, and other controllable costs
Analyze store financials and implement strategies for growth and profitability
Handle cash management, inventory control, and bank deposits
5. Sales & Marketing
Promote local marketing efforts and community engagement
Drive store sales through superior customer service and team performance
Qualifications
High School diploma or equivalent
Minimum 2–3 years of experience in a supervisory or management role (restaurant or retail preferred)
Proven leadership and team-building skills
Strong organizational and problem-solving abilities
Excellent communication and interpersonal skills
Valid driver's license with a clean driving record
Must be able to work flexible hours including nights, weekends, and holidays
Additional Information
Domino’s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Founded in 1960, Domino's is the recognized world leader in pizza delivery, with a significant business in carryout pizza. It ranks among the world's top public restaurant brands with its global enterprise of more than 17,000 stores in over 90+ in...
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