District Business Manager (Nebraska)

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Manages and leads a team in sales, lead generation, support, and training for the company's medical devices. Management and leadership may focus on a specific geographic area, industry, or product segment to achieve company strategic goals.

Where you come in:

• Recruit, hire, train, and lead a sales team to achieve district and territory sales goals.
  • The sales team has the following roles and will have unique strategies and tactics to achieve organizational goals.
    • Territory Business Manager with High Volume CGM targeted call points.
    • Territory Business Manager with Lower Volume CGM targeted call points.
    • Associate District Account Representative responsible for generating new prescriber and support leads.
    • Clinical Account Manager responsible for HCP/customer education/training and sales goal attainment.
• Work in the field with a cross-functional/collaborative district sales team to develop unique skills, product knowledge, and integrated territory business plans to achieve sales objectives.
• Identify top district sales team performers for continued development and low performers for performance improvement actions - up to and including termination.
• Meet and nurture relationships with crucial regional diabetes centers, healthcare professionals, key opinion leaders, diabetes organizations, pharmacy organizations, and multiple durable medical equipment providers.
• Manage and lead a sales team selling approach to targeted and non-targeted customers, which include the following: multiple durable medical equipment internal and external teams, Retail Pharmacies, Medical Assistants, Diabetes Educators, HCPs, PharmD, Case Managers, Medication Management Teams (MMT), Advocacy Organizations, and Office/Hospital administrative staff.
• Manage sales team district expenses and administrative requirements as specified by Dexcom Leadership.
• Provide timely information and data regarding sales performance and KPIs for four sales team job functions to management.
• Work collaboratively and results-orientated with internal and external cross-functional partners.
  • Cross Functional Partners include the following: Trade, Market Access, Marketing, Operations, Training, and Government Affairs, Pharmacies, and Durable Medical Equipment providers.
• Responsible for ensuring the district sales team is committed to and conforms to the documented company quality, compliance, and unique sales team training standards.

What makes you successful:

Knowledge

• Knowledge of diabetes patient care and products/devices/software used to treat.
• Knowledge of HCP’s and all specialties that treat diabetes in a variety of settings.
• Knowledge of Dexcom Strategic and Market insights.
• Detailed experience of Selling Skills and Tools/Activity Insights and Measures. (Salesforce, Tableau, and other data assets.)

Customer Relationship Management

• Knowledge of diabetes treatment in multiple clinical and healthcare settings.
• Demonstrates an Expert understanding and application of Dexcom's Selling Skills for any product/service.
• Demonstrates an Advanced ability to develop collaborative relationships both internally and externally.
• Demonstrates the ability to coach and lead the training, educating, and influencing Dexcom customers/direct reports on all products and services. (Endocrinology (Pediatric and Adult), PCP, IM, MFM, OB/GYN, PA, NP, CDCES, BSN, case managers, MAs) and all other relevant customers.

Leadership

• Demonstrate Lead Values and Behaviors in a collaborative and results orientated manner with multiple cross-functional partners: Marketing, Market Access, Trade, Professional Educational, Training, Operations, HR, and others as needed to achieve specific strategic goals.
• Identify top district sales team performers for continued development and low performers for performance improvement actions.
• Demonstrate Lead Values and Behaviors relating to hiring, training, and coaching the four unique GCF Roles and Responsibilities.
• Lead multi-disciplinary team in the attainment of Strategic Organizational Goals as defined by ELT and could include the following: market share, revenue, strategic projects, etc.

Additional Characteristics

• Work requires significant teamwork and collaboration with district and territory sales teams to achieve sales targets and assigned Key Performance Indicators.  
• Requires the possession of a valid state driver’s license, automobile insurance, and satisfactory driving record as determined by company policy
• Requires willingness to work a flexible schedule, including weekends and evening work.
• Previous sales experience that is non-medical is a plus but not required.
• Diabetes disease state knowledge is a plus but not required.

What you’ll get:

• A front-row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.
• A complete and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 50-75%

Experience and Education Requirements:

• Typically requires a bachelor's degree with 8-12 years of industry experience
• 2-5 years of previous management or lead experience

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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