Director, Customer Solution Partner -10668

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Director, Customer Solution Partner at Coupa:

The Director, Customer Solution Partner is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

This role would be ideally suited to someone with consulting experience particularly in the area of business spend management (Procurement)

• Drive the full sales cycle from identification to close for new service engagements, working closely with account managers and sales teams.
• Proactively engage with clients to understand their key pain points and ensure they recognize the value of our services.
• Design, scope, and estimate customized solutions and engagements, both directly and in partnership with external firms.
• Participate actively in the sales cycle, providing expertise on all aspects of our service offerings.
• Contribute to the continuous improvement of our service packages by providing feedback to the Solution Delivery team.
• Support the development of new, customized service offerings that meet specific client needs.

• Proven experience selling consulting projects, solutions, or managed services for a software or SaaS firm, with expertise in procurement and accounting processes.
• A background in managing large, multinational service engagements and a history of success with executive and C-level prospects.
• A structured and rigorous approach to sales, with a clear track record of overachievement and proficiency in tools like Salesforce.
• A demonstrated ability to build strong, credible relationships at all levels, both internally with colleagues and externally with customers and partners.
• Exceptional discretionary effort, discipline, and organizational skills that consistently drive high performance and scalable growth.
• A positive, resilient, and adaptable team player who embraces a growth mindset and is a lifelong learner.

The estimated pay range for this role is $178000 - $196000 + eligibility for commission with an estimated pay mix of 80/20

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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