People Operations Business Partner - job 1 of 2

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services.People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

For more information, visit https://www.navapbc.com/.

Position Summary

The People Operations Business Partner supports the Manager of People Operations and their team in developing and executing strategies that fosters strong manager support.  This position is a key role responsible for organizing and leading weekly and/or monthly meetings with HR and managers. In this role the POBP communicates leadership goals and supports managers. The POBP strengthens relationships between HR and managers across all business units. 

Key  responsibilities include partnering with business leaders to develop and implement strategies that support organizational goals focusing on areas such as workforce planning, employee development, change management, employee relations, manager support for compliance with training, onboarding, while ensuring managers are in alignment with Navaʼs mission and values.  The POBP  will drive and manage a portfolio of cross functional HR projects that align with growth goals. This role will focus on designing, leading, and executing strategic initiatives across the employee lifecycle, including talent development, change management, organizational design, and HR process optimization. Through strategic partnership, the POBP acts as a bridge between the HR department and business units, ensuring HR initiatives are effective, systems are designed to scale within a rapidly growing organization, and processes are well documented and contribute to the overall success of the company.  

Through this work, the People Operations Business Partner helps create a fair, inclusive, and psychologically safe work environment. Combined, these responsibilities support Navaʼs values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.  

• Lead and deliver HR related projects, ensuring they are completed on time, within scope, and aligned with strategic business objectives. 
• Facilitate cross functional collaboration between business units, HR, finance, legal and IT to ensure smooth implementation and adoption of programs that drive employee engagement. 
• Create and maintain project plans, timelines, stakeholder, communications, and status reports. 
• Support change management efforts, including communication planning, training, and adoption strategies.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Assists in providing guidance to supervisors and managers on employee development, skills, and competencies, ensuring adherence to contractual and legal guidelines.
• Identifies training needs for business units and individual executive coaching needs.
• May act as a mediator between employees, and managers.
• Proactively responds to employees' policy questions.
• Provides HR policy guidance and interpretation to managers.
• Provides guidance and input on business unit needs, workforce planning and succession planning. Follow up with managers with employees at risk.
• Assists with executing onboarding training. Assists managers to improve the employee experience.

• 5 years of HR experience, with at least 2 years in a project management role
• Strong project management skills, ideally with formal training ( e.g., PMP, Agile, Lean)
• Proven ability to manage multiple, large-scale projects in a fast-paced environment
• Thorough knowledge of people operations and human resources principles and applicable federal and state regulations
• Strong competency with HRIS systemsAbility to work independently with little supervision
• Extraordinary discretion, confidentiality, flexibility, and willingness to work closely with a cross-functional team
• Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment
• Attention to detail and the ability to work independently and in a team environment 

• Previous business partner experience
• Government contract work
• PMP or Agile certificate

Other requirements

All roles at Nava require the following:

Legal authorization to work in the United States

Ability to meet any other requirements for government contracts for which candidates are hired

Work authorization that doesn’t require visa sponsorship, now or in the future

May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs

Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost

Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge

Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO

Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus

Parental leave — paid time off for new parents, plus weekly meals delivered to your home

Wellness program — full platform offering physical, mental, & emotional health resources & support tools

Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program

Sabbatical leave — earn extended paid leave after continuous service for personal growth or rest

401(k) match — Nava matches 4% of your salary to support your retirement savings plan

Flexible work — remote-first environment with flexibility built around your schedule and responsibilities

Home office setup — company laptop & setup assistance provided via Staples for remote work needs

Utility support — monthly reimbursement to help offset eligible home office utility expenses

Learning opportunities — internal training programs and resources to help grow your professional skills

Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs 

Referral bonus — get rewarded when you refer great people who join the Nava team

Commuter benefits — pre-tax commuter programs to support in-office travel when applicable

Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states: 

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. 

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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.  

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.