Solutions Architect 5, Public Sector

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Public Sector Solutions Architect plays an integral role in developing custom solutions for Comcast Business’ largest and most complex State and Local opportunities and develops strategies to expand our opportunities and wins. The position focuses on delivering cutting-edge solutions such as intelligent networking, cybersecurity technologies, and next-gen network architecture. These solutions include SD-WAN, Unified Threat Management (UTM), Endpoint Detection & Response (EDR), Managed Detection & Response (MDR), DDoS Mitigation Services, Unified Communications, Wireless LAN, and other emerging technologies. The Solutions Architect 5 drives value-based solutions development, strategic sales initiatives, and revenue growth by collaborating with internal stakeholders such as account teams, product teams, and operations. This role is essential to ensuring seamless customer experiences.

The Public Sector Solutions Architect will work with State and Local Governments as well as Educational Customers (SLED) and have a working knowledge of the unique requirements associated with these entities. The candidate should also understand the complexities of working with E-Rate in this environment as well. The candidate will work to design and develop tailored solutions and support the successful implementation and ongoing service management of these solutions. This position requires a deep understanding of security, networking, and technology regarding the complexities in supporting the needs of SLED and E-Rate customers.

Role will be virtually based in either Eastern PA, Delaware, Maryland, Washington DC, or Northern VA with up to 25% travel.

Job Description

Core Responsibilities

• SLED & E-Rate RFP Technical Solutions Development: Serve as the technical lead in developing compliant, innovative, and cost-effective network and technology solutions for State, Local, Education (SLED) and E-Rate RFP opportunities. Responsibilities include analyzing bid specifications and program requirements, designing architectures that meet or exceed stated objectives, and ensuring all proposed solutions align with E-Rate eligibility guidelines, SLED procurement rules, and organizational standards. Act as the subject matter expert to ensure proposed designs are technically sound, program-compliant, and competitively positioned for award.
• Regulatory & Standards-Focused Solution Design for SLED & E-Rate: Maintain expert-level understanding of regulatory, privacy, and cybersecurity standards critical to State, Local, Education (SLED) and E-Rate initiatives—including FIPS (Federal Information Processing Standards), HIPAA, FERPA, and the NIST (National Institute of Standards and Technology) cybersecurity framework. Collaborate with internal teams and external stakeholders to ensure solutions are both E-Rate eligible and aligned with procurement rules, privacy safeguards, and industry best practices.
• Pre-Sales & Strategic Consulting: Support sales teams by engaging with midmarket and enterprise clients to understand their business requirements, design solutions that align with strategic objectives, and position advanced technologies such as SD-WAN, UTM, EDR, MDR, DDoS Mitigation, Unified Communications (UC), Wireless LAN, and other industry-leading technologies.
• Design and Architect Solutions: Design secure, scalable, and compliant solutions that meet the technical, regulatory, and budgetary requirements of midmarket and enterprise customers. Solutions should address complex networking and security challenges.
• Client Engagement: Act as a trusted advisor to clients, advising on best practices in network architecture, security, and technology innovation. Maintain a thorough understanding of clients' needs and provide tailored recommendations that ensure alignment with their long-term goals.
• Deal Strategy & Technical Leadership: Lead technical discussions and design sessions, work closely with sales leadership to develop deal strategies, and drive solution adoption. Provide mentorship and guidance to sales engineers, junior architects, and other team members.
• Pre-Sales Support & Proposal Development: Collaborate with account teams to develop competitive proposals, including technical and architectural solutions that align with customer needs and industry best practices. Ensure alignment with relevant procurement and contracting processes for midmarket and enterprise customers.
• Implementation & Operational Support: Oversee the testing, deployment, and activation phases, providing ongoing technical leadership to ensure the successful turn-up of solutions. Engage in the development of test plans, configuration requirements, and ensure that customer network and security needs are met.
• Continuous Learning & Innovation: Stay informed on the latest advancements in networking, security, and cloud technologies. Upskill sales teams and partners on emerging technologies to enhance the solutions portfolio.
• Customer Experience & Relationship Building: Build and maintain strong relationships with key stakeholders, ensuring a high level of customer satisfaction and trust. Lead cross-functional teams to support customers through the entire lifecycle, from pre-sales to implementation and ongoing management.
• Team Collaboration & Mentorship: Foster a collaborative environment and provide guidance and mentorship to team members, fostering knowledge-sharing and continuous improvement.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Skills & Experience

• Pre-sales Technical Expertise: Proven experience in presales technical roles, specifically with government, midmarket and enterprise customers, with deep knowledge of security, networking, and cloud solutions.
• Solution Architecture: Expertise in designing and implementing complex IT solutions, with a focus on SD-WAN, UTM, EDR, MDR, VoIP, WiFi, and related technologies.
• Strategic Selling & Deal Development: Ability to drive deal strategy and value-based selling, particularly in complex environments.
• Technical Certifications & Technology: Relevant experience and certifications are highly preferred, including but not limited to CCDP, CCNP, CCIE, CISSP, Cisco / Cisco Meraki, Palo Alto, Fortinet, Juniper and Versa. Certifications in government-specific security frameworks (e.g., CMMC, FISMA, FedRAMP) are a plus.
• Industry Experience: 10+ years of experience working in solution architecture, IT consulting, or pre-sales engineering, with substantial experience supporting midmarket and enterprise customers.
• Networking and Security: Extensive hands-on experience with WAN/LAN, routing, security (firewalls, intrusion detection, etc.), SD-WAN, and advanced security technologies such as UTM, EDR, MDR, and DDoS mitigation.
• Project Management: Strong project management and organizational skills, including experience working with cross-functional teams to deliver high-quality solutions in line with strict deadlines.
• Experience: Networking WAN/LAN, Routing, Security, SD-WAN, UTM, EDR, MDR
• Expertise: Cloud technologies and architectures (AWS, Azure, Google Cloud) and how they apply complex midmarket and enterprise environments.
• Communication: Ability to effectively communicate complex technical concepts to non-technical stakeholders, including executive leadership.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

 

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Design, Solutions Design

Compensation

This job can be performed in Maryland with a Pay Range of $140,759.60 - $220,736.65

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.