Director, Strategy & Transformation Office

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

Individual contributor role that collaboratively partners with business leaders across the enterprise to assess, inform, and enable strategic priorities. This role will be engaged on high profile initiatives with multiple stakeholders across business units and functions to understand current strategies and market trends, areas of opportunity, and shape/inform go-forward priorities. They are expected to independently perform comprehensive industry research with related analysis and provide structured program leadership. The Director will partner with the VP, Strategy & Transformation Office and/or other stakeholders to distill key themes and proposed focus areas in order to develop deliverables that communicate insights to the business leader(s). This role will leverage superior communication and facilitation skills to successfully deliver initiatives that provide measurable business impact and accelerate growth. This role will report to the VP, Strategy & Transformation Office.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Partner with business and functional teams to align strategic intent, assess current landscape, and design future models.
• Conduct relevant industry analysis, complemented by best practices and benchmarks, to inform strategic recommendations.
• Create high-quality deliverables related to strategic assessments to enable collaboration and decision-making with leaders and stakeholders.
• Support enterprise program management through creation and communication of progress to ensure consistent alignment.
• Develop, gather, and share comprehensive industry research with targeted stakeholder groups.
• Manage and escalate issues or risks with suggested mitigation tactics to the Strategy & Transformation Office VP.

May perform additional duties as assigned.

Reporting Relationship

Typically, VP or above
 

Skills, Knowledge & Abilities

• Solid working knowledge of the Commercial Property & Casualty insurance industry and value chain (i.e., Distribution, Underwriting, Claims, etc.).
• Ability to plan, prioritize, and execute multiple concurrent projects and competing priorities seamlessly.
• Familiarity with relevant insurance industry research, financials, and related analytics – including sources such as S&P, Conning, A.M. Best, carrier / broker earnings results, etc.
• Advanced communication and facilitation skills, both written and verbal, including high degree of proficiency in PowerPoint. Ability to clearly articulate complicated analysis and recommendations through clear storylines.
• Experience developing and presenting a wide range of content and analyses for various leaders and stakeholders.
• Proven ability to influence and maintain collaborative relationships (externally and internally) in a matrixed environment.
• Ability to bring a disciplined thought process and dynamic problem-solving ability to business challenges.
• High degree of curiosity and motivation to continuously stay abreast of critical trends and issues impacting the industry.
• Strong professional acumen, agility, and accountability.

Education & Experience

• Bachelor’s degree required, Master’s degree or relevant professional qualifications preferred.
• Typically, a minimum of ten years’ related work experience in a combination of advisory, consulting, and/or industry roles. Experience in Commercial Property and Casualty Insurance strongly preferred.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.