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Senior Director, Payroll & Timekeeping

Job Description

With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Office of Human Resources (OHR) is responsible for the agency's human capital administration, which includes employment and recruitment, human resources, civil service administration, employee and labor relations, training and professional development, timekeeping & payroll, employee benefit programs, performance management, employee recognition, agency-wide events, and partnering with citywide and oversight agencies to facilitate the agency's workforce management business needs.

The Office of Human Resources (OHR) seeks a dynamic and highly motivated individual to serve as Senior Director of Payroll and Timekeeping. The Senior Director of Payroll and Timekeeping will report to the Chief Human Resources Officer and work closely with the HR team to develop and execute strategy and key initiatives related to Human Resources with a focus on supporting and overseeing Payroll and Timekeeping operations.

The selected individual will be knowledgeable in the City’s standard operating procedures for time and leave, recurring increment payments, CityTime and payroll procedures and help to ensure that NYC Aging is in compliance with all applicable civil service laws, employment laws and collective bargaining agreements as well as the agency’s policies and procedures. The Senior Director will provide a full range of HR support across multiple HR functions and aid in the design, development, and execution of HR-related projects including the creation of internal standard operating procedures (SOPs), and process improvement. The Senior Director of Payroll and Timekeeping duties and responsibilities will include but not be limited to the following:

- Oversee all Payroll and Timekeeping functions; analyze current procedures to streamline Payroll and Timekeeping unit operations and create quality assurance procedures and ensure they are followed.

- Provide effective leadership and direction to Payroll and Timekeeping staff and advise them of procedural updates.

- Monitor all Payroll and Timekeeping transactions and actions to ensure they are entered following citywide protocols and with accuracy and integrity.

- Ensure compliance with all directives, and policies and procedures issued by oversight agencies such as DCAS, Office of Payroll Administration, Comptroller's Office and Labor Relations regarding payments to employees.

- Manage the managerial lump sum payment process to ensure accuracy, timely submission to the Comptroller's Office and timely processing on the agency level.

- Serve as the agency liaison for FISA-OPA, NYCAPS Central, and OLR regarding payroll issues.

- Provide a high-level of customer service to NYC Aging employees and investigate payroll and timekeeping discrepancies.

- Collaborate with the Deputy Director of Payroll and Timekeeping supervisor to ensure Payroll and Timekeeping issues are addressed and resolved in a timely manner.

- Direct the review of payroll reports such as the 160, 161, 700, 320 and monitor reports on a regular basis.

- Monitor overall operations of both units to ensure staff takes the initiative to get the work done and follow protocol to avoid errors, than to take the reactive approach.

- Oversee Motor Vehicle and Parking Fringe benefits procedures.

- Perform additional Human Resources related duties as needed.

ADMINISTRATIVE STAFF ANALYST - 10026

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 27, 2025
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