Policies & Procedures Coordinator

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person.

The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve.
- Commitment: Dedicated to the mission at all times
- Accountability: Responsible to each other and the community
- Resilience: Adapt in the face of adversity
- Excellence: Achieve and maintain the highest quality
- Service: Innovate to meet evolving needs

The New York City Office of Chief Medical Examiner (OCME) seeks a Policies and Procedures Specialist to play a critical role in the agency’s accreditation effort. Under the direction of the Quality Assurance Director, the Policies and Procedures Specialist will serve as the agency’s lead for the development of standard operating procedures for all units.

The Policies and Procedures Specialist will be responsible for a wide range of tasks, including, but not limited to, the following . . .

- Collaborate with managers and subject matter experts to understand workflows and current practices. Draft policies and procedures that accurately reflect these processes.
- Lead the creation and ongoing maintenance of the agency’s employee manual. Work closely with Legal, Human Resources, Security, and unit managers to gather accurate information and ensure comprehensive content. Develop supplemental materials and forms as needed.
- Conduct independent research to gain a deep understanding of processes, resolve questions, and incorporate industry best practices into policies and procedures.
- Review document drafts for accuracy, completeness, and consistency with New York City laws, regulations, agency policies, and forensic science standards.
- Proofread and edit document drafts for style, grammar, and spelling, and make recommendations to improve readability and clarity.
- Establish and implement document control policies and procedures using the agency's document management system.
- Maintain the agency’s master list of policies and procedures and document libraries. Track changes and versions of documents.
- Develop and implement agency-wide templates and editorial standards for all documents.
- Create and edit policies, procedures, forms, and other documents as requested by the executive team.
- Provide training on document development, document control processes, and other relevant topics. Develop training materials and handouts as needed.
- Perform other duties as assigned.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.