Case Manager

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868.00 -$72,298.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.

Juvenile Justice Program Services (JJPS) ensures that youth served by DYFJ (from detention to placement) are receiving comprehensive and consistent medical, mental health, case management, social and educational services throughout their involvement with our system by overseeing ACS’ entire array of programming and services for court involved youth, developing innovative programming and services for youth and families, strengthening mental health services, working together with stakeholders to identify trends, track data, and implement effective interventions, and coordinating training and staff development around specific clinical, mental health, and programmatic issues such as LGBTQ youth issues, family engagement, substance abuse, and the impact of trauma. In addition, JJPS organizes our family engagement and parent support work, and provides staff training on mental health, trauma, LGBTQ issues and Commercially Sexually Exploited Children. Case Management is responsible oversight and management of the intake, adjustment, and facilitation, coordination, advocacy, planning, discharge and re-entry for juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within an assigned secure detention facility.

The Case Manager is responsible for the direct intake and assessment of the facilitation, planning, coordination, provision, tracking and monitoring of services (e.g., education, crisis intervention, individual, family and group counseling, pro-social and vocational programming, mentoring, advocacy, and re-entry) provided for each youth admitted to the secure detention facility. The case manager will work within the DYFJ’s detention continuum to effectively manage the intake, adjustment, advocacy, planning, discharge and re-entry of juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within an assigned secure detention facility.

Specific duties include, but are not limited to:

- Perform daily case management services (e.g., including intakes, managing visitor entry into the facility, facilitating youths’ access to telephone calls) within a juvenile detention facility for youth pending court proceedings and/or as a sentence after a conviction for either felony or misdemeanor offenses.

- Perform the required completion and maintenance of adjustment reports and other documentation requested by the courts, statistical reports, data entry, internal monthly, quarterly and annual reports (on requests), and case management records that are contemporaneous, accessible and used as the basis for planning services for youth, management of the secure detention facility, and evaluation of the care provided to youth lodged at the secure detention facility.

- Manage resident youth cases, including assessing the needs of youth, performing intakes, intervening on youths’ behalf to access services, managing youth visits, telephone calls and correspondence, and coordinate and refer youth to appropriate services such as educational, medical and mental health services, pro-social and vocational programming, mentoring, social benefits and entitlement services, and re-entry.

- Conduct home and field visits to assess the needs of youth and their family’s needs.

- Coordinate with other stakeholders to ensure continuity in the areas of medical and mental health, education, career readiness, and prosocial programming.

- Collaborate with other DYFJ facility units and departments to document participation of programming and schedules, development and maintenance of youth behavior.

- Maintain collateral contact with youths’ relatives, friends, hospitals, schools, other public and private agencies and community resources, as necessary via field visits, mail or telephone.

- Maintain timely documentation of youth and family interactions and note, record timely progress notes, and report on youths’ progress in designated case management files/shared drives/databases.

- Ensure timely communication and ongoing collaboration with youth, their families, the courts, the youth’s attorney and other systems and agencies involved in the life of the youth for advising youth and coordinating current case status and permanency.

- Attend detention milieu-based meetings and conferences as a member of an interdisciplinary team to support the planning, development and coordination of care and behavior plans and discharge recommendations for youth both within and as they return.

Special Note:

- Candidate must be willing to travel to conduct home visits, and attend meetings in the community, as well as work some evenings, weekends, and on holidays.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY

This job has been reposted. Previous applicants do not need to reapply.

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #720017.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.