Customer Activation and Operations
About Central
What is Central?
Central is the first payroll & benefits back-office for startups that works like a teammate and proactively handles everything needed to run a compliant business.
Unlike traditional payroll/HR software that forces you to do all the work, Central actually handles multi-state registrations, insurance, HR tasks, government mail, and everything else related to hiring & paying people.
Learn more at centralhq.com
Why Central?
We’re on a mission to kill business bullshit so startups can fly.
Building a company is still way too hard. Founders still have to register in multiple states to run payroll, set up workers' compensation, pay various payroll-related taxes, deal with intimidating government mail, update addresses across state filings, and troubleshoot with insurance companies.
Imagine a world where ambitious founders have more time to solve the world's most difficult problems—from preventing medical mistakes in hospitals to building next-generation night vision to curing brain cancer. That's what founders on Central are doing.
Currently, hundreds of companies run on Central, and we're growing rapidly. We've raised a huge seed/A from YC and some of the best investors in the world (not announced yet, happy to share in private).
As a founding member, you'll have a seat at the table and help Central scale to serve thousands of companies.
Our culture
Central is a high-performance sports team with an extremely high bar and 3 core values:
Think clearly
Show high agency
Craft magic
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Who you are
Strong communicator who can guide customers through complex onboarding and migrations
5+ years of experience in customer-facing roles
Highly proficient in simple data analysis for cleanup and transfer
Exceptionally organized with a knack for keeping multiple projects on track
Process-driven and detail-oriented — you know what needs to happen and make sure it happens on time
Able to quickly jump in to thorny issues, diagnose them, and pull in the right resources to resolve it
What you will do
Onboard new and migrating customers, transferring their data into Central
Review data for accuracy
Coordinate with teammates to complete migrations quickly and smoothly
Track progress, flag blockers, and ensure no steps are missed
Identify process improvements to make onboarding faster and easier each time
What we offer
Competitive salary and equity
Comprehensive benefits: Medical, dental, vision, 401k (US employees only)
Unlimited PTO and sick leave
Remote work
2-4 off-sites per year
Note for US Roles: We do not provide visa sponsorship. You must be authorized to work in the U.S.
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