Fast Facts

Join Cengage Group as an Account Manager focusing on the High School/CTE market, where you will build customer relationships and drive digital sales strategies in a remote work environment.

Responsibilities: Develop and manage strong customer relationships, increase sales through targeted programs, convert new clients, and provide proactive customer service while meeting assigned quotas.

Skills: 3+ years of successful sales experience in a consultative role, outstanding communication skills, advanced computer literacy, and strong organizational abilities are essential.

Qualifications: Some college course completion is required; an AA/AS degree and experience in the beauty and wellness industry are preferred.

Location: This is a remote position covering an eastern territory, specifically targeting candidates in the EST time zone.

Compensation: $21 - $28 / Hourly

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

What you'll do here: Account Manager

The Account Manager will develop strong customer relationships and handle accounts within their assigned territory by developing and implementing selling programs and proactive customer service policies with instructors and department heads in the High School/CTE market segment. A strong emphasis will be on digital conversion/sales. The core mission is to increase sales by stated quotas while adding new customers and guarding against attrition of existing accounts.

Where you'll work:

This is an Inside Sales Account Manager position working remote from home covering an eastern territory. We will be considering candidates in the EST for this opening.

What you'll do here:

• Manage existing accounts: grow sales of products and services through solution selling methods, understand changing customer needs, work with customer support to insure proper fulfillment of orders and digital delivery.
• Identify new school programs and those using competitor curriculum and convert to Milady; maintain quality contacts and employ company resources as needed to close sales.
• Work with Implementation & Training Specialists to convert, close and support digital sales.
• Become a beauty industry and Milady product expert. Understand the High School/CTE business and their unique needs as well as each state’s licensing requirements and available funding.
• Become proficient in Magellan, Sales Force, E1 and Data warehouse, and use these sales and marketing tools to their full capability.
• Reach all assigned sales goals.
• Prepare complete, accurate, detailed reports within established timelines: customer reports, trip reports, weekly reports, monthly reports, and special reports as requested.
• Develop and implement strategic plans which enhance sales opportunities.
• Attend assigned trade shows to foster relationships, promote product and close sales. Conduct school visits with key accounts to address pivotal initiatives

Skills you will need here:

Required

• Some college course completion
• 3+ Years of sales experience, showcasing a successful track record in a consultative sales position; demonstrated results in the needs-based selling process; and territory management
• Self-motivated, goal achiever with a strong work ethic
• Outstanding verbal and written communication skills and a desire to influence and persuade people
• Strong organizational, time management, and personal skills to successfully communicate and negotiate with internal and external customers
• Advanced computer skills and knowledge (including Excel) are necessary to manage assigned duties as well as educating customers on new content delivery platforms and programs
• Flexibility and adaptability to change
• Ability to travel overnight as required to attend conferences as needed Desired
• AA/AS degree (preferred)
• Beauty and Wellness Industry experience (preferred)
• High School/CTE market experience

Milady, a Cengage Group Company, is the leading provider of beauty and wellness learning solutions for schools worldwide. We have been influencing the beauty education industry ever since our founder started his own one-man barbering supply business nearly a century ago. Today, we are proud to redefine the standards of being a professional and explore the endless possibilities of beauty's impact on individuals, communities, and the world. Join Milady and be part of a team that is transforming the education industry. To learn more about Milady and our vision, visit milady.com/about.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.00 - $28.00 USD