Marketing Operations Associate

As the pioneer of Consulting 2.0, Catalant gives the world’s leading companies on-demand access to a community of highly vetted independent consultants and former operators. From individual consultants to full project teams, we deliver the right expertise to solve our clients’ most important challenges. Our clients include more than 30% of the Fortune 500, top private equity firms, and global consultancies, all seeking a more flexible, cost-effective way to get high-impact work done.

We’ve reimagined consulting for today’s world: it’s digitally enabled, fit-for-purpose, and designed to deliver outcomes, not just hours. Our proprietary platform powers our ability to connect companies with Catalant Experts and Teams who’ve solved similar problems before. Backed by world-class venture investors, we’re building the team that will take Catalant and the future of consulting to the next level.

Catalant is seeking a Marketing Operations Associate to work in its Boston office (Hybrid). You’re the right candidate if you’re intellectually-curious, tech-savvy and enjoy creating, as well as maintaining, order. You’ll be joining a growing marketing team focused on a strategic shift. You are the first hire to support the transition to help your colleagues focus on their core responsibilities. This is an early-career opportunity to shape your role and write your career narrative. You’ll be joining a team where there are no bad ideas, just starting points for inspiration. Maybe you haven’t done all the roles and responsibilities listed below, the most critical factor is that “you can figure it out” both through research and asking the right questions.

• Marketing Automation – Serve as the Marketing Automation administrator (Marketo). Build campaigns, emails, and forms, maintain the database, and mine for data. Ensure that the team is making the most optimal use of the tool in its overarching campaigns.  
• Tech Stack Administration – Help the team drive efficiencies using the current MarTech stack. Help us optimize our ways of working through technology, stay current on “what’s out there” and help your team make the most of it. This includes how the team uses AI. 
• Brand Administration – Ensure branding assets are centralized, conduct audits for branding best practices for both the verbal and the visual identity. 
• Metrics and Measurement – Collect, track and report on social engagement, lead generation initiatives, event ROI, and web traffic data. Data mine insights from CRM and expert platform.
• Market Research – Help the marketing team make informed decisions by conducting marketing research such as competitor analysis, weekly marketing briefs, etc. 
• Internal and External Asset Management – Support marketing campaigns and initiatives by creating and updating web pages, decks, articles, and more and distributing and maintaining those assets across the organization and/or via our external channels.
• Create/Maintain Order – Help craft better ways of working. Broadly, ensure that information is collected, centralized and maintained. Take meeting notes and help keep our project management tools on track. Help with invoice processing and tracking spending. 
• Contribute – Share your ideas and help build on the ideas of others. Help support the other functions by assisting with other duties to help the team up its game. Look for opportunities to put your special gifts (everyone has them) to use. 
• Field Marketing Support – Support event programs by building and managing Marketo campaigns, tracking registrations, and partnering with the Events team lead on planning and logistics as needed.

• MacOS / desktop computing skills
• Google or Microsoft Suite (Slides/PPT, Sheets/Excel, Docs/Word, etc.)
• Strong analytical skills, problem-solving and deductive reasoning 
• Attention to Detail
• Communication Skills, Collaboration and Teamwork
• Intellectual curiosity 
• Time Management and prioritization
• Adaptability and calm under pressure
• Bachelor's degree in Business, Marketing, or analytical field (or equivalent experience) 

Benefits 

At Catalant, we strive to offer a work environment where employees can bring however much of their full, authentic self as they desire. With this in mind, we are happy to offer our employees: 

- Flexible paid time off

- 13 company holidays + a week off from Christmas through New Years

- Twelve weeks of paid parental leave regardless of how you choose to grow your family

- Generous health insurance coverage as well as optional vision and dental

- 401k to save for retirement

- Pre-tax commuter and flexible spending accounts

- A lifestyle spending account to be used towards cell phone, internet, commuting, and learning & development 

- Wellness stipend for your mental, emotional, or physical wellbeing needs and support

- Work from Home stipend

Equal Employment Opportunity Policy

Catalant is proud to be an equal opportunity workplace. Catalant makes employment decisions on the basis of merit and business objectives and does not discriminate against applicants or employees on the basis of age, race, color, religion, national origin, ancestry, gender (including gender nonconformity and status as a transgender individual), sexual orientation, pregnancy, marital status, military or veteran status, qualified physical or mental disability, genetic condition or predisposition, or any other status protected by law. All Catalant employees are prohibited from engaging in any form of discrimination.

We have a flexible hybrid work model, where employees local to our Boston headquarters come into our office on a flexible basis, and other employees are fully remote. We are hiring and conducting interviews and onboarding either virtually or in person if local to Boston, depending on what makes most sense based on the specific candidate and new hire. Talk to our People Team to learn more!