Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 10/30/25
Overview
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities
Some of what you will be doing:
- Enjoy making outbound calls and reaching out to patients, members, and customers
- Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
- Have a passion for helping patients make decisions that will enhance their healthcare experience
- Make welcome calls and assist members and patients with benefits and insurance information
- Outbound calls to conduct surveys
- The best part, you will be making a difference in someone’s life!
How to thrive when working at home:
- Safety
- Choose a consistent work area/office
- Make your area physically safe
- Stay organized
- Personalize your desk!
- Security
- Privacy matters
- Keep it quiet - remember, we are dealing with patients!
- Protect your computer
- Support
- Communicate
- We coach and focus on your performance
- Quality matters
- Success
- Get ready for work!
- Prepare yourself mentally
- Use your resources
- On your break, get outside once in a while
Why Carenet?
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .
Qualifications
We want you to be successful, so these are some of the qualifications required:
- High School Diploma or General Education Degree (GED) required - this will be verified during background check
- Strong computer experience (data entry, screen navigation, keyboarding),
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Able to provide 2 monitors at least 22 inches with HDMI and Display ports
Compensation & Benefits
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Req#: 4975
#INDNONC
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Carenet Health is hiring an experienced Registered Nurse to provide remote telephonic assessments, triage, and patient education as part of a nationwide clinical team.
Carenet Health seeks remote Healthcare Customer Service Representatives to perform outbound outreach, help patients schedule appointments, and assist with benefits while delivering empathetic, patient-centered support.
Covenant Health’s cardiology practice seeks a Patient Service Representative II to manage check-out, collections, scheduling, and charge capture in a fast-paced outpatient clinic.
Serve as the professional front-line representative for Rolls-Royce Motor Cars Washington, greeting clients, handling incoming inquiries, and supporting office operations.
Be the welcoming face of a nationally recognized aesthetic brand, coordinating patient care, scheduling, and front-desk operations at our Minnetonka med spa.
Lead Taara's customer systems strategy to optimize CRM, ticketing, and workflow tools that improve customer experience and operational performance.
Presbyterian Healthcare Services is hiring a Registrar to manage patient registration, verify insurance and payments, and deliver professional patient access support at Presbyterian Espanola Hospital.
MV Transportation is hiring a Customer Service Supervisor in Jacksonville to manage passenger inquiries, track trends, and support operations through clear communication and data-driven follow-up.
University of Maryland Charles Regional Medical Center is hiring a Front Office Coordinator to handle patient registration, appointment scheduling, and front-desk customer service in a busy clinical setting.
Loyola Medicine is hiring a Front Desk Service Representative to provide welcoming front-line support, patient registration, scheduling, and insurance verification for its Heart and Vascular practice.
Provide dedicated L2/L3 technical support and account ownership for assigned federal customers, ensuring successful deployments and exceptional service delivery for Nexthink’s Premium Support program.
Serve as a float Patient Service Specialist supporting Southern Illinois outpatient clinics, primarily based out of Benton, IL.
BMW of Denver Downtown is looking for a customer-focused Receptionist to run front-desk operations, manage multi-line phone traffic, and provide a polished first impression for guests.
Carenet Health seeks remote Healthcare Customer Service Representatives to perform outbound outreach, help patients schedule appointments, and assist with benefits while delivering empathetic, patient-centered support.
Live Nation is hiring Box Office Sellers in Riverside to sell and validate tickets, assist guests with seating and accessibility needs, and represent the venue at live events.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
