Senior Digital Producer (Pharma Agency)

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

We are looking for a Senior Digital Producer to join our team.

This is an exciting and integral part of the Avalere Health Digital Experience Team (DET), playing a key role in planning and managing digital projects that drive audience engagement and/or business solutions for our healthcare clients. Projects may include websites, marketing automation programs, digital sales tools, and emerging technologies.

The Sr. Digital Producer is responsible for ensuring timely delivery of projects that are in line with Avalere Health's quality standards, and continually pushes our solutions further. This person will work directly with the Account Services, Business Analyst, Strategy, Project Management, Creative, Development and Design teams to recommend digital/technology solutions, build project scope and requirements, develop project estimates and schedules, identify and coordinate internal and external resources and ensure overall project quality and measurement of success. As the technology deliverable owner, attention to detail and a solution-oriented mindset are critical, while also being able to contribute to our culture of discovery, new ideas, and support. 

DET has a full spectrum of expertise from UX, Design, Development, Analytics and Quality Assurance. We span multiple offices and countries and work with wider teams across all our locations. On our team you will need to be able to work collaboratively with project management, business analysts, creative and account teams, while also being able to work independently to plan and support the development team with the delivery requirements of projects.

• Have a proven track record managing all aspects of the digital project delivery
• Serve as project technology point of contact for both internal teams and external vendors/partners
• Use your knowledge of digital project management to understand project goals, gather project requirements and to define project scope
• Setup project tasks within team project management tools and maintain task management and resource assignments
• Ensure the tracking of production/development team hours and project budget
• Take responsibility for overall quality of project deliverables and organize appropriate quality control checks
• Ensure client standards, processes and brand guidelines are met
• Ensure all stakeholders and members of delivery teams are kept informed and regularly updated on project progress
• Listen, take relevant notes and distribute meeting recap emails to project stakeholders
• Assist in identifying solutions and generate project opportunities
• Instill enthusiasm about digital design, development and UX best practices with those they work with
• Keep up to date with new technologies and their impacts on project scoping
• Handle all moving components with project delivery
• A dedication to understanding new platforms and software
• Attend daily Dev/QA Standup meetings (may occasionally be needed to lead stands)

• Composure: Works well under pressure and within tight deadlines; maintains a positive attitude.
• Communication: Excellent written and verbal skills; able to explain technical details in a clear, audience-appropriate manner.
• Organization: Able to coordinate multiple activities and resources effectively.
• Problem Solving / Time Management: Uses time efficiently; solves problems with practical solutions; manages priorities effectively.
• Conflict Management: Can navigate disagreements constructively and build consensus.

• 5+ years of digital project management experience (Website required)
• Bachelor’s degree or equivalent work experience
• Experience project planning front-end and back-end tasks for fully integrated solutions
• Experience managing projects with both internal and external development teams
• Proven track record of successfully building and leading cross-functional technology teams
• Deep understanding of marketing technologies such as websites, emails, banners, databases, and experience management platforms
• Experience in writing and managing complex project scopes of work
• Experience in identifying and communicating project and team risks to leadership and clients
• Ability to identify priorities when working on several high-priority projects simultaneously
• Excellent written and verbal skills
• Experience in process/rules of engagement and content types within Pharmaceutical medical communications is a plus
• Experience with US and EU data privacy policies and standards is a plus
• Creative agency and Life Science/Pharma industry experience is a plus

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.