Managing Director, Policy

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

• Recognized internal and external SME; contributes expert SME to projects
• Engages in frequent public speaking and panel discussion forums as recognized expert across a diverse range of content areas
• Uses expert content knowledge to identify new areas for business growth and stewards these opportunities through successful implementation
• Uses understanding of complex account issues to problem-solve multi-dimensional policy and business interests
• Leverages content to identify and develop new business for existing and new clients
• Oversees multiple significant projects
• Stewards the Avalere brand, ensuring that content is relevant, clear, and accurate

• Responsible for assigning and meeting substantial revenue targets for a significant line of business within a practice
• Meets team and personal revenue targets; drives team goal achievement
• Directs teams to ensure revenue and business development goals are achieved
• Participates in account goal planning meetings, using client and healthcare knowledge to contribute to action plans and identify staff to execute
• Demonstrates expert consulting acumen, deepening client relationships and anticipating client needs and impacts of healthcare landscape changes
• Responsible for robust opportunity pipeline; acts as primary point of contact for robust clients
• Identifies accounts for business development, creates plans for execution, and successfully closes new business
• Partners with Client Solutions as expert SME and trusted business partner
• Engages with clients in a high-touch manner through regular and substantive contact
• Uses content expertise and professional networks to identify new areas for business development
• Establishes new buying center relationships with existing clients through high degree of client cultivation
• Leverages high quality work to grow client relationships and opportunities
• Identifies innovative project work based on existing and potential client needs
• Ensures high customer satisfaction through delivery of quality work to foster strong and deep relationships with client contacts
• Directs efforts on robust accounts to ensure maximum account satisfaction
• Manages difficult and complex client situations to create strong business partnerships
• Acts as an expert negotiator, able to properly value Avalere’s work and to articulate that value to the client
• Responsible for project management engagement and oversight (see below)

• Ensures excellent project management across project teams
• Responsible for team project profitability
• Approves SOWs

• Leads a significant tree of business critical to practice revenue attainment
• Responsible for growth, acquisition, and retention of talent as well as succession planning
• Provides opportunities for others to build professional relationships with clients
• Sets individual and team goals and holds staff accountable to them
• Creates and drives strategies for practice goal attainment
• Acts as a resource across the firm’s business development efforts
• Holds others accountable for sound fiscal decisions
• Takes lead on firm-wide initiatives, educating and inspiring staff

• Advanced degree in public policy, public health, public administration, business, economics or related fields preferred with 10-15 years of work experience; 5 years of solid consulting experience; and, 5+ years of supervisory and leadership experience

• Makes decisions and executes in support of business goals
• Sets and drives team objectives
• Focuses on customers
• Expert knowledge of customer and stakeholder needs, concerns and viewpoints
• Demonstrates expert business acumen
• Fosters innovation; ideates and directs new products and business areas

• Creates winning teams
• Communicates openly and clearly
• Collaborates effectively
• Develops self and others

• Manages for performance
• Makes decisions with speed and sound judgment
• Leads change and delivers results

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.