Seasonal - Administrative Assistant (Multiple Positions/Parks Department)

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At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Administrative Assistant

Purpose:

Work in conjunction with other administrative personnel to perform a wide variety of administrative support tasks.

Duties, Functions and Responsibilities:

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Greets visitors, handles their inquiries, and directs them to the appropriate person.

• Answers multi-line telephones, or two-way radios and directs calls or takes messages.

• Maintains office supply inventories by placing orders.

• Schedules and coordinates meetings.

• Distributes, disperses, and reconciles petty cash requests.

• Types letters, memos, forms and other correspondence.

• Picks up, sorts and delivers mail to appropriate person.

• Files and retrieves documents, records and reports.

• Maintains records, enters data and retrieves data as needed.

• Analyzes and interprets data and prepares reports.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques and methods.

• Knowledge of city practices, policy and procedures.

• Skill in oral and written communications.

• Skill in using computers and related software.

• Skill in handling multiple tasks and prioritizing.

• Skill in data analysis and problem solving.

• Skill in planning and organizing.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to establish and maintain good working relationships with city employes and the public.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.

• Education and or experience will substitute for the minimum qualifications.

Preferred Qualifications:

• Experience with cash handling, record keeping, and file maintenance.

• Experience working in a fast paced environment and communicating with diverse populations and communities, in person, by phone, email, and chat.

• Experience with Microsoft Office including Word, Excel, Outlook, and Teams.

Preferred Skills:

• Ability to fluently communicate (reading, writing, speaking) in English and Spanish.

Preferred Certification:

• Posses a current, nationally recognized CPR/AED certification or have the ability to obtain one within 30 days of hire.

Other:

• Ability to travel to more than one work location.

Notes to Candidate:

The City of Austin Parks and Recreation Department (PARD) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

The purpose of the Seasonal – Administrative Assistant position is to provide customer service to our patrons and customers by answering questions, taking payments, assisting with questions while working with diverse populations and communities, including interacting with individuals of diverse social, cultural, economic, and educational backgrounds. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills.

Duties include, but are not limited to:

• Provide administrative support and monitor the facility during scheduled hours.

• Perform opening and closing procedures of facility.

• Provide customer information and conference room reservation services.

• Cash handling and record-keeping.

• Front of house reception and greeting for the facility.

Work location and assignments will be determined during the hiring process and will be at the discretion of the hiring manager.

Application Instructions/Job Requirements:

• Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting – up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.

• Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.

• Virtual Interviews: PARD may conduct virtual interviews.

• Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.

• Physical Requirements: Tasks may involve bending, lifting, walking, carrying, or using a force equal to lifting up to lifting up to thirty-five (35) pounds. Work environment includes inside, and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases, and mists. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues.

Other Information:

• Application Status Communication: Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded.

• Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

• Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site – including construction sites, parking lots, garages or in any personal vehicles located on the premises.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.