Talent Development Manager

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role

Attentive is seeking a Talent Development Manager to bring our talent strategy to life by designing, delivering, and scaling development programs that strengthen skills and accelerate growth across all levels of the organization. This role reports to the Director of Talent Development and Experience.

In this role, you’ll translate organizational priorities into impactful skill-building and experiential learning initiatives. As a skilled program manager and facilitator, you’ll partner with leaders and employees across the business to enhance core capabilities that engage, grow, and retain top talent. You’ll drive measurable impact through manager and leader coaching, strong relationship-building, and the design of new initiatives.

• Design and implement scalable development programs for individual contributors, front-line and middle managers, and future and senior leaders
• Facilitate engaging learning experiences that promote on-the-job skill application
• Partner and consult with internal subject matter experts and external vendors to deliver high-quality, relevant content
• Lead end-to-end program logistics, communications, and evaluation to ensure seamless execution
• Collaborate with teams across the People organization to support People cycles throughout the year, including employee engagement surveys, compensation and equity education, performance management, feedback cycles, and career development programming
• Drive a high-performance culture by strengthening people management practices through coaching, feedback, and situational leadership development
• Monitor and analyze participation and experience metrics to assess impact, ensure consistency, and guide continuous improvement
• Think strategically and innovatively to recommend and execute people strategies that drive business outcomes and empower employees to do their best work

• 7+ years of progressive experience in learning and development, training and development, or talent management
• Excellent written and verbal communication skills
• Dynamic facilitator with a strong understanding of adult learning, learning science, and behavior change principles
• Proven success in leading and executing development programs across all levels of the organization
• Ability to navigate ambiguity and deliver solutions with autonomy and accountability
• Builder mindset with adaptability, flexibility, and a willingness to roll up your sleeves to achieve the right outcomes
• Data-driven mindset, comfortable evaluating program effectiveness and reporting outcomes
• Ability to thrive in a fast-paced environment; problem-solving skills are a must
• Excellent relationship-building and cross-functional collaboration skills
• Experience with learning technologies (e.g., LMS, digital learning tools) preferred
• Certifications in coaching and/or behavioral assessments highly preferred
• Genuine desire to learn, grow, and contribute to a culture of continuous development

For US based applicants:

- The US base salary range for this full-time position is $106,000 - 130,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.