Director - Executive Protection - job 1 of 9

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Director of Executive Protection (DEP) will report to the Vice President of Executive Protection, and is responsible for supervising all functions of the company’s Executive Protection Agents (EP); liaison with the Office of Chairman; and the EP Motor Pool organization.   These EP groups are responsible for the physical protection and security of the Company's most senior leaders by way of monitoring their business agendas, travel itineraries and event attendance. Although these EP groups will perform executive protection duties, there are numerous administrative responsibilities that need to be supervised by this Director role. The DEP will also manage oversight of corporate events; participate in security staffing of those events; maintain strong relationships with corporate event staff; liaison and connectivity with all AmEx Global Security personnel worldwide.

How will you make an impact in this role?

• Provide supervisory executive protection direction to EP Agents and other security-related functions in support of American Express senior leaders during domestic and/or international assignments, while working closely with our Protective Intelligence and Research Group

• Conduct and oversee protective advance and event security planning with other corporate security teams globally.

• Ensure senior leaders get to/from events and appointments in and around the NY Tri-State areas.

• Respond to emergencies and perform appropriate medical aid as required. 

• Act as an intermediary between events staff and external security personnel to ensure cohesive corporate event coverage and brand protection in all regions. 

• Positively contribute to global security’s (GS) brand as it relates to executive protection (EP)

• Communicate vulnerabilities or safety concerns in a timely manner in order to provide effective resolutions.

• Ensure that EP team incident reports, expense reports, medical treatment reports, site survey reports, and other administrative requirements are submitted by team members in a timely fashion.

• Supervise data entries and reports associated with executive protection.

• Supervise the maintenance of protective operations and communications equipment.

• Promptly identify and escalate deficiencies/failures.  And present solution options.

• Clearly communicate highest priority operational and administrative matters to your command leadership and facilitate timely resolutions.

• Other duties, as assigned.

• On-call 24/7/365.

Minimum Qualifications

• Elevated knowledge of administrative, technical, IT, computer and device applications

• Must obtain a New York State armed guard license and a HR218 retired LEO, federal carry pistol permit

• Must be qualified for a TSA/ASO certification. Corporate support for this certification is available

• Graduate from an accredited recognized US Federal Government and/or US Military Academy with extensive experience in executive protection. Example: US Secret Service (USSS); Department of State Security (DSS); etc.

• Experienced and proven supervisory experience in critical response teams

• Executive level experience and the ability to handle competing priorities and competing strong personnel

• Possess valid US driver's license

• Required to maintain a high level of confidentiality and loyalty to the corporate brand and our leadership

• Proven self-starter with excellent time management, problem solving, and decision-making skills

• Excellent interpersonal skills to be able to interface effectively with all levels of management and business partners. - Effective written/verbal communication skills

• Ability to prioritize and effectively communicate requirements to AmEx executives and Global Security leadership.

• Ability to foster positive relationships with internal and external partners

• Project management experience

• Manage diverse tasks and prioritize administrative workload with minimal direction

• Excellent organizational and follow-up skills with a high degree of attention to detail

• A high degree of energy and flexibility; proactive, self-motivated assertive and creative drive

• Must be able to demonstrate expert proficiency with firearms

• Maintain a proficient level of physical fitness

• Be available to participate in shift work on a 24/7/365 basis in a dynamic Executive Protection Operations Group

• Be available to travel domestically and internationally

• Possess a US Passport

• Meet extensive background investigation requirements

• Agree to unannounced drug and alcohol testing

• Must be able to pass medical physical

• Operate in a fast paced and stressful environment

Preferred Qualification

• A College/University degree 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.