Service Account Assistant - job 1 of 5
Company Description
About Us
At Next Comms Talk, we believe in the power of strategic communication. As a forward-thinking business solutions firm, we specialize in crafting impactful messaging and executing precise communication plans that drive measurable results. Our team thrives on innovation, clarity, and a commitment to helping our partners grow through tailored marketing strategies.
Job Description
Job Description
Next Comms Talk is seeking a reliable and detail-oriented Service Account Assistant to support our account management and service delivery teams. This role is ideal for someone who is organized, responsive, and ready to contribute to a professional and client-focused environment.
Responsibilities
Assist account managers in maintaining and organizing client accounts
Coordinate service requests, follow-ups, and documentation with precision
Prepare and process client updates, reports, and internal communications
Monitor service timelines and ensure timely completion of deliverables
Maintain accurate records of all client interactions and service activities
Serve as a point of contact for client inquiries and support
Collaborate with internal departments to ensure customer satisfaction
Qualifications
Qualifications
Associate’s or Bachelor’s degree preferred
1-2 years of administrative or client service experience
Excellent organizational and time management skills
Strong written and verbal communication abilities
Proficient in Microsoft Office Suite (Excel, Outlook, Word)
Ability to work independently and collaboratively in a team setting
High attention to detail and problem-solving mindset
Additional Information
Benefits
Competitive salary: $56,000 – $61,000 annually
Career growth and advancement opportunities
Supportive and professional team environment
Comprehensive training and onboarding
Paid time off and holiday schedule
Health and dental plan options available
Average salary estimate
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