IT Software Engineer

IT Software Engineer - Hybrid

This position is an exciting opportunity to gain a breadth of knowledge and experience across an entire software portfolio. The Software Engineer will work across multiple products to own our common and shared services products and help debug and resolve Tier 2 and/or Tier 3 user issues as well as.

The Software Engineer will be responsible for learning the code base of multiple products, being familiar with the business requirements and processes the application’s support, and ensuring that technical solutions align to the standards of each team. Because of the close interaction with business customers and supporting IT teams, the Software Engineer will require an understanding of requirement analysis, project planning and testing support.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. 

What you'll do:

• Work with the Software Development Team and Product Management to prioritize, debug, and potentially resolve Tier 2 and Tier 3 issues across multiple critical applications

· Take ownership and supporting cross team testing and root cause analysis around integration questions and issues

• Support innovation through creative application of software architecture, design and development

• Analyze existing business processes and application code and be able to jump in where needed the most

• Develop specified application components or enhancements, as needed

• Be comfortable delivering technical solutions for projects leveraging agile project management methodologies

• Work with the IT team, business functions, external vendors, and contract resources to deliver project requirements in a timely and cost-effective manner

• Be able to communicate effectively in business terms and technical terms as appropriate

• Help to clarify, identify, and track requirements and project issues and escalate to immediate manager where required

Ability to take ownership of SLA’s and understanding of product criticality

What you need to succeed:

• Technical agility

• Have a passion for technology and willingness to explore and adopt emerging technologies for practical business purposes

• Bring an upbeat, positive attitude while enjoying working with an agile team to develop innovative technical solutions to help enable business growth and improve customer satisfaction

• Have experience developing solutions in an object oriented programming language (e.g. Angular, Java, C#, HTML)

• Experience using modern web languages and frameworks, especially Entity Framework, Angular Framework, ASP.NET and JavaScript frameworks

• Have the ability to communicate well verbally and in writing, with various team members in roles that are both technical and non-technical particularly to give direction to other team members or present business value of various initiatives to leadership

• Demonstrated experience modeling the innovation behaviors of questioning, observing, experimenting, networking, and associating

• Be self-motivated with good time management skills

• Proactively work to coordinate efforts with employees at all levels including internal business partners, other technology teams, external suppliers/consultants, service providers, etc.

• Ability to identify issues, generate solutions and choose appropriate alternatives using basic root cause analysis

• Understand the cloud computing paradigm using services such as Azure or AWS

• Have experience using an integrated development environment or application lifecycle management tool such as Visual Studio or DevOps

• Demonstrated knowledge of software development methodologies and best practices

• Limited travel is required

Education/Experience:

• 0-5 years of experience in the design, development, implementation and integration of enterprise applications

• Bachelor degree in Computer Science or Information Technology related discipline - preferred