Senior Technology Manager - Applied AI & Shared Technology Services

Who are we

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide retirement security.

Get to know the business

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

About the role

What you need to know:

We are seeking an experienced Senior Technology Manager to lead our technology initiatives, oversee technical teams, and drive innovation while ensuring alignment with business objectives. The ideal candidate will combine strong technical expertise with exceptional leadership and strategic planning abilities.

The responsibilities for this role include:

• Develop and implement technology strategies aligned with organizational goals

• Lead and mentor a team of technical professionals, including developers, engineers, and analysts

• Manage multiple complex technology projects simultaneously

• Oversee system architecture, infrastructure, and security

• Create and maintain technology budgets and resource allocation

• Evaluate and implement new technologies to improve efficiency and innovation

• Collaborate with stakeholders to understand business needs and provide technical solutions

• Establish technical standards, guidelines, and best practices

• Manage vendor relationships and third-party partnerships

• Ensure compliance with industry regulations and security requirements

What we’re looking for:

• 8+ years of technology management experience

• 5+ years of team leadership experience

• Proven track record of successful project delivery

• Experience in enterprise-level technology implementation

• Strong leadership and team management abilities

• Excellent project management and organizational skills

• Deep understanding of current technology trends and emerging technologies

• Experience with system architecture and infrastructure planning

• Strong problem-solving and analytical skills

• Outstanding communication and interpersonal abilities

• Budget management experience

• Risk management and mitigation expertise

• Vendor management experience

• Ability to translate technical concepts to non-technical stakeholders

Technical Skills:

• Cloud computing platforms (AWS)

• IT infrastructure and networks

• Cybersecurity practices and protocols

• Software development methodologies (Agile, Scrum)

• Database management systems

• Enterprise architecture

• IT service management frameworks

• Bachelor's degree required in Computer Science, Information Technology, or related field

• Master's degree preferred in Technology Management, Business Administration, or related field

• Relevant technical certifications (PMP, ITIL, etc.) are a plus

• Ability to work flexible hours when needed

• May require occasional travel

• Strong decision-making capabilities under pressure

• Commitment to continuous learning and professional development

Success Factors:

• Strategic thinking and planning abilities

• Strong leadership and team-building skills

• Excellent problem-solving capabilities

• Ability to manage multiple priorities

• Strong business acumen

• Excellent stakeholder management skills

This position offers an exciting opportunity to lead technology initiatives in a dynamic environment while driving innovation and organizational growth. The ideal candidate will be both technically proficient and an exceptional leader who can inspire and guide teams toward successful outcomes.

Ready to make a bigger impact? We look forward to reviewing your application.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.